Health Technician (Dietetic)
Share
Job Location:
Phoenix, NM - USA
Yearly Salary:
$ 36464 - 55395
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Summary
Join our dynamic team at the VA Medical Center in sunny Phoenix AZ as a Nutrition Communication Center (NCC) Ambassador! In this vital role youll provide top-notch administrative and customer service support for our innovative VA hospital food service program. This is your chance to contribute to the health and well-being of our nations veterans while working in a supportive and rewarding environment. Apply now to be part of a team that truly values dedication compassion and excellence.
Major duties and responsibilities will include:
- Has a broad knowledge of routing modified diets combinations of diet modifications and commercial off-the-shelf (COTS) dietetics software
- Handles patient meal service orders in person or by phone
- Interacts with Veterans dietitians nursing staff and other medical center employees
- Receives patient meal orders and preferences meal and nourishment requests from nursing clinical staff and other members of the interdisciplinary team
- Takes whatever action necessary within authority to maximize patient satisfaction with meal service
- Completes select and non-select menus as required
- Retrieves computerized information to assist with tray and/or nourishment assembly such as standing orders nourishment labels tabulated recipe lists and other simple information to assist in meal delivery
- Provides education and information on local facility therapeutic diets to patients guests and nursing staff
- Assists patients in selection of the proper foods according to their individual diet
- Performs clerical and administrative duties in support of the service
- Performs other related duties as assigned.
Work Schedule: Full-Time; 5:30am - 2:00pm 10am - 6:30pm weekends and holidays
Position Description Title/PD#: Health Technician (Dietetic)/PD99855A and PD12227A
Physical Requirements: The work requires walking standing bending lifting and carrying of light items such as food trays instruction materials books and manuals. NCC Associate functions require long periods of sitting and moving about in an office environment including repetitive motion activities of the hands and fingers for extensive keyboard and computer mouse use and office tasks such as answering and holding a telephone phone and writing. The work may require walking indoors outdoors or to and from other areas of the medical center. It may be necessary to lift and/or push equipment. Incumbent is subject to periods continuous standing sitting walking and frequent stooping reaching pushing pulling and bending. Frequently lifts or moves objects weighing up to 20 pounds and pushing loaded carts of trays and/or nourishments.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Conditions of employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; including Resume Transcripts etc. is required
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
Qualifications
To qualify for this position applicants must meet all requirements by the closing date of this announcement.
GS-03 grade level: Six (6) months of generalized experience. General experience includes progressively responsible clerical office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
OR
Applicants may substitute education for the experience required for the GS-03 level.
To qualify must have successful completion of one (l) year of study above high school that included study in medical health or related fields.
OR
Applicants may also combine education and experience to qualify at the GS-03 level.
To calculate first identify the percentage of required education you have earned (when substituting you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-03. For example an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
GS-04 grade level: One (1) year of Specialized Technician Experience that equipped you with the knowledge skills and abilities to successfully perform the duties to perform the duties of the position to be filled. To be creditable specialized experience must have been equivalent to at least the next lower grade level (GS-03) in the Federal service. Examples of specialized experience would typically include but are not limited to:
- Knowledge of computer operations and ability to use computer equipment phone system and printers.
- Knowledge of tray assembly area procedures for set up assembly tray distribution and pick-up.
- Ability to follow oral and written instructions.
OR
Applicants may substitute education for the experience required for the GS-04 level.
To qualify must have completed two (2) years of study above high school that included at least 12 semester hours in subjects related to the position.
OR
Applicants may also combine education and experience to qualify at the GS-04 level. To calculate must determine the applicants education as a percentage of the education required for the grade level; then add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level.
GS-05 grade level: One year of specialized Technician experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled in the normal line of progression for the occupation in the organization. Specialized experience includes: Performing duties in food service in a hospital environment; knowledge of tray assembly area procedures; using dietetics software programs; familiarity with regular and modified diets; assisting with food selections; following verbal and written instructions; and using computer equipment phone system and printers. This position requires effective communication skills both verbally and in writing and good customer service. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
OR
Applicants may substitute education for the experience required for the GS-05 level. A bachelors degree or four (4) years of education above the high school level with major study or at least 24 semester hours in subjects directly related to the position (i.e. nutrition dietary therapy food and nutrition science food service systems management etc.). This education must have been obtained in an accredited business or technical school junior college college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation.
OR
Applicants may also combine education and experience to qualify at the GS-05 level. An equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience as described above which meet the total qualification requirements for this grade level. This education must have been obtained at an accredited business secretarial or technical school junior college college or university. NOTE: Your experience must be documented in your resume and transcripts are required.
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) for more information.
Additional information
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) for more information.
The following will be communicated to applicants for VA employment in a testing designated position and will also be included in all VA vacancy announcements for such positions: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drugs use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website which can be found at Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
Key Skills
- Crisis Management
- Motivational Interviewing
- Patient Care
- Behavioral Health
- Intake Experience
- Case Management
- Experience with Children
- Mental Health Counseling
- Psychotherapy
- PTSD Care
- Social Work
- Addiction Counseling
