Information Technology Specialist

Provide customer service technical assistance and support for users. Assist customers by recognizing and analyzing trends and providing instructions. Analyze manage and direct installation of any new hardware and software introduced into the environment to ensure its compatibility with existing architecture its reliability and functionality in relation to the organizations business requirements. Perform system audits to assess security parameters and performance of AI controls within the network environment.

If selected for this position you will join a well-respected team that is responsible for serving as a district Information Technology (IT) Specialist responsible for providing technical and analytical assistance involving three or more IT specialty areas which support the information management needs of the United States Attorneys office (USAO). Typical work assignments will include:

• A wide variety of information technology support assignments to meet.
  USAO information needs utilizing network hardware and software capabilities.
• Maintains and controls districts computer equipment inventory.
• Ensures the confidentiality integrity and availability of systems networks and data through the planning analysis development implementation maintenance and enhancement of information systems security programs policies procedures and tools.
• Promotes awareness of security issues among management and employees . Implements programs to ensure users are aware of understand and adhere to systems security policies and procedures.

Conditions of employment

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint credit and tax checks and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service if applicable
• If selected you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

GS-11 Level MUST possess at least 1-year of specialized experience equivalent to the GS-9 level; experience education or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; experience that required adaptations of guidelines or precedents to meet the needs of the assignment; experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

GS-12 Level Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector.
Specialized experience must demonstrate the following: analyzing Information Technology systems to identify anticipate and resolve performance availability capacity or configuration problems for government organizations.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. professional philanthropic religious spiritual community student social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment.

Selective Placement Factor: A selective placement factor is determined to be essential for successful performance in this position. Those candidates who do not meet the following selective placement factor will be rated not qualified for the position.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration you may receive selection priority if: 1) this vacancy is within your CTAP eligibility 2) you apply under the instructions in this announcement and 3) you are found well-qualified for this vacancy. To be well qualified you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at