Auto Glass Office Lead
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Job Summary
Location: Tea SD Employment Type: Full-Time Compensation: Competitive hourly pay bonuses (DOE)
About Us
Were a busy customer-focused glass company that prides itself on fast service clear communication and a smooth experience from the first phone call to the final install. As we grow were looking for a reliable organized and sales-minded Office Lead to keep our automotive glass department running efficiently.
Position Overview
This role is the heartbeat of our shop. Youll be the first point of contact for customers the person who schedules jobs orders glass coordinates with technicians and keeps the workflow moving. If youre someone who enjoys multitasking talking with customers and keeping operations organized this is a great fit.
Key Responsibilities
- Answer incoming calls and provide friendly knowledgeable customer service
- Sell auto glass services over the phone and convert leads into scheduled jobs
- Book appointments manage the daily schedule and coordinate with technicians
- Order auto glass and materials from suppliers
- Track inventory and ensure parts arrive on time
- Prepare work orders and maintain accurate records
- Map mobile technicians route for daily jobs
- Handle billing payments and basic office administration
- Communicate with insurance companies when needed
- Maintain a clean organized and professional front office environment
Qualifications
- Experience in customer service office administration or dispatching
- Strong phone communication and sales skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic knowledge of auto glass or automotive services is a plus (but not required)
- Comfortable using scheduling software and basic computer tools
- Reliable self-motivated and able to work independently
What We Offer
- Competitive pay
- Health benefits
- Paid time off and holidays
- A supportive team and a stable growing company
- Opportunities to take on more responsibility as the business expands
How to Apply
Send your resume to or stop by our shop to apply in person. Were excited to bring on someone who can help keep our operation running smoothly and our customers happy.
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
