Loss Prevention Officer Signia by Hilton La Cantera Resort and Spa, San Antonio

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Protecting Luxury. Ensuring Peace.

Join the team at Signia by Hilton La Cantera a premier destination in San Antonio known for delivering upscale hospitality exceptional service and unforgettable guest experiences. Were committed to safety integrity and excellence.

Nestled high above the rolling hills and live oaks of the Texas Hill Country Signia by Hilton La Cantera offers a serene resort experience featuring over 140000 sq. ft. of event space a luxury spa outdoor pools a kids camp and an 18-hole championship golf course. Guests can savor bold flavors across four restaurants and five bars with convenient access to premier shopping dining Six Flags and the San Antonio Airport.

As a Loss Prevention Officer you will play a critical role in maintaining a safe and secure environment for our guests team members and property. Your primary mission is to prevent loss deter unsafe behavior enforce hotel policies and respond swiftly and decisively to incidents all while upholding the high service standards that define Signia by Hilton.

Shift Pattern: Must be able to work 3 PM-11 PM with availability to work weekends

Rate starts at $17.00 per hour

The BenefitsHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

Access to pay when you need it throughDailyPay

Medical Insurance Coverage for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Educationincluding:college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you canpurchaseHilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

What will I be doing

As a Security Officer you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks security risks and undesirable conditions
• Respond to emergency situations including but not limited to safety hazards fires medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents as needed
• Writes reports and ensures accuracy of necessary documentation as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely friendly and efficient manner