Pharmaceutical Sales Associate Thousand Oaks, CA
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Job Location:
Parsippany, NJ - USA
Yearly Salary:
$ 55000 - 65000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary:
The Customer Service Associate (CSR) is a critical role to maintain relationships within healthcare offices to supply patient materials and vouchers/samples as well as provide in-office education as required. The CSR will be responsible for achievingestablished service/sales objectivesby conducting primarily live (and some virtual) customer calls on Primary Care offices in an assigned geography. The CSR will maintain a positive image for our client and IQVIA both internally and externally while maintaining compliance with all policies that govern service/sales activities.
Essential Duties & Responsibilities:
- Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region and as defined by business needs
- Analyze performance and adjust business plan and approach accordingly.
- Executes plan and achieves metrics objectives.
- Maintain and update current and prospective targetprofilesand call records in CRM.
- Keep current with market knowledge and competitive products
- Successfully complete/participate in all required training and team meetings
- Plan organize and prioritize activities to meet service/sales goals for assigned targets
- Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service
- Make complete accurate and timely submission of alltimekeepingdetails callactivity expense reports and sample activity
- Comply with governing corporate policies and SOPs as well as applicable federal state and local laws and regulations including sample management compliance withpromotionalprogram and proper use ofpromotionalmaterials andpromotionalexpensebudgets
Education Experience & Other Requirements:
- Bachelors degree from a four-year accredited college or universityrequired
- 1-year of Customer Service experience preferred
- Following experience is a plus:
- Military
- Experience during college:
- Working
- Competitive Sports
- Extra-curricular activities- especially in leadership positions
- Excellent live virtual and written communication skills to engage customers
- Proven active listening skills
- Strong rapport building skills
Knowledge Skills & Core Competencies:
- Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement
- Demonstrated ability to build relationships with customers and internal partners
- Ability to partner and collaborate within a team environment
- Demonstrated decision making skills
- Ability to utilize critical thinking
- Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization to achieve deadlines
- Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
- Technology agility- proficient with Outlook Teams Excel Word PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems
Salary Range: $55000 $65000
#LI-CES
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $55000 - $65000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.Required Experience:
IC
Key Skills
- Sales Experience
- B2B Sales
- Primary Care Experience
- Biotechnology
- Account Management
- Territory Management
- Computer Literacy
- Outside Sales
- Biomedical
- Botox Experience
- negotiation
- Compounding Medications
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
