As a leader in securing credentials Giesecke & Devrient is seeking a Fulfillment Supervisor to join our growing team in Bolingbrook IL. We are an established organization with a strong global presence and excellent reputation as one of the leaders in our industry.
JOB SUMMARY
- Reports to the Manager Fulfillment ensures the personnel on the assigned shift are properly trained and led and achieve all KPIs for the Fulfillment areas
JOB DUTIES
- Ensure timely completion of all Fulfillment orders for cards and forms
- Manage all Service Bureau personnel as assigned
- Maintain the training matrix and cross-training schedule to ensure all tasks are properly completed
- Perform job closing tasks and ensure all completed orders are closed each night
- Communicate the department goals and provide updates to team members daily via shift huddle
- Audit logs forms and Job Orders to ensure sign-offs and quality checks are properly performed
- Submit recognition nominations for employees who go above and beyond in their work
- Compile daily production and quality reports
- Promote 5S and Lean methodologies
- Perform root-cause analysis and other problem solving activities to identify corrective actions and process improvements
- Escalate to management any service level quality or safety risks.
ACCOUNTABILITIES
- Achieve UPH productivity targets
- Reduce Incident Reports
- Maintain low scrap levels
- Achieve Service Level goals
- Safety & Environmental Compliance
- Workforce training and development
- General maintenance and performance of the department
JOB SPECIFICATIONS
- Work performed in a light industrial setting
- Exposure to shop noise
- Required to lift up to 40 lbs
- Regularly required to stand reach and move about facilities for 8 hours a day
- Physically able to bend lift and stand over long periods of time
- Flexibility on schedule (must be able to work overtime and on weekends on an as-needed basis)
QUALIFICATIONS
- Associates degree required bachelors degree preferred or 5 years experience in manufacturing in lieu of degree
- At least three (3) years supervisory experience in a manufacturing/production setting
- Experience in a personalization printing or mailing environment preferred
- Excellent communication skills (written and verbal)
- Above average mechanical knowledge of production equipment
- Above average computer skills including word processing spreadsheets
- Understanding of general safety requirements
- Lean manufacturing knowledge and experience preferred
- Logical thought process in problem solving
- Strong people and leadership skills
- Organizational skills a must
The pay range for this position is $72989 $80455 and is eligible for an annual bonus. Benefits offered to eligible employees include medical (PPO and HDHP with HSA) dental vision paid time off paid holidays 401K w/ employer match short/long term disability life insurance healthcare and dependent care flexible spending EAP commuter benefits education assistance pet insurance legal and more.
$$ GieseckeDevrient ePayments America Inc. endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Human Resources at or
GieseckeDevrient ePayments America Inc. is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity
$$ $$ $$ $$ $$ Experience:
Manager
As a leader in securing credentials Giesecke & Devrient is seeking a Fulfillment Supervisor to join our growing team in Bolingbrook IL. We are an established organization with a strong global presence and excellent reputation as one of the leaders in our industry.JOB SUMMARYReports to the Manager Fu...
As a leader in securing credentials Giesecke & Devrient is seeking a Fulfillment Supervisor to join our growing team in Bolingbrook IL. We are an established organization with a strong global presence and excellent reputation as one of the leaders in our industry.
JOB SUMMARY
- Reports to the Manager Fulfillment ensures the personnel on the assigned shift are properly trained and led and achieve all KPIs for the Fulfillment areas
JOB DUTIES
- Ensure timely completion of all Fulfillment orders for cards and forms
- Manage all Service Bureau personnel as assigned
- Maintain the training matrix and cross-training schedule to ensure all tasks are properly completed
- Perform job closing tasks and ensure all completed orders are closed each night
- Communicate the department goals and provide updates to team members daily via shift huddle
- Audit logs forms and Job Orders to ensure sign-offs and quality checks are properly performed
- Submit recognition nominations for employees who go above and beyond in their work
- Compile daily production and quality reports
- Promote 5S and Lean methodologies
- Perform root-cause analysis and other problem solving activities to identify corrective actions and process improvements
- Escalate to management any service level quality or safety risks.
ACCOUNTABILITIES
- Achieve UPH productivity targets
- Reduce Incident Reports
- Maintain low scrap levels
- Achieve Service Level goals
- Safety & Environmental Compliance
- Workforce training and development
- General maintenance and performance of the department
JOB SPECIFICATIONS
- Work performed in a light industrial setting
- Exposure to shop noise
- Required to lift up to 40 lbs
- Regularly required to stand reach and move about facilities for 8 hours a day
- Physically able to bend lift and stand over long periods of time
- Flexibility on schedule (must be able to work overtime and on weekends on an as-needed basis)
QUALIFICATIONS
- Associates degree required bachelors degree preferred or 5 years experience in manufacturing in lieu of degree
- At least three (3) years supervisory experience in a manufacturing/production setting
- Experience in a personalization printing or mailing environment preferred
- Excellent communication skills (written and verbal)
- Above average mechanical knowledge of production equipment
- Above average computer skills including word processing spreadsheets
- Understanding of general safety requirements
- Lean manufacturing knowledge and experience preferred
- Logical thought process in problem solving
- Strong people and leadership skills
- Organizational skills a must
The pay range for this position is $72989 $80455 and is eligible for an annual bonus. Benefits offered to eligible employees include medical (PPO and HDHP with HSA) dental vision paid time off paid holidays 401K w/ employer match short/long term disability life insurance healthcare and dependent care flexible spending EAP commuter benefits education assistance pet insurance legal and more.
$$ GieseckeDevrient ePayments America Inc. endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Human Resources at or
GieseckeDevrient ePayments America Inc. is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity
$$ $$ $$ $$ $$ Experience:
Manager
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