Product Sppt Tech Advisor 2

Job Overview
This is staff position within the Data Management Group providing support of customer EDI and flat file data processing functions. This position involves monitoring data processing systems EDI transaction flow and providing error resolution. This position is also responsible for maintaining a library of data processing standards and procedure manuals.

Essential Functions
Monitor EDI data processing workflow
Responds to inquiries regarding the status of data
Manages data transmission processes
Collaborate with Customer Support and Implementation teams on issues relating to customer data
Work with trading partners to resolve technical issues associated with EDI transaction sets and file layouts.
Back-out and re-process customer data
Support customer requests for customizations of EDI data processing and data mapping
Maintains documentation associated with all facets of the position

Qualifications
Good interpersonal skills
Ability to work with limited supervision.
Strong organizational skills and the ability to plan and schedule activities associated with the processing of customer data
Knowledgeable and proficient in writing and executing SQL queries preferably in an Oracle environment
Solid understanding of database architecture
Ability to execute tactically while understanding strategic implications
Proven ability to efficiently manage and implement quick-turnaround of tactical requests
The ability to assume responsibility without direct supervision exercise initiative and judgment
Ability to adapt to changes is a face paced work environment
The desire to work with a diverse team of database administrators software developers customer support and client implementation staff
BS in Computer Science MIS or related preferred
Experience working with EDI data transactions

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.