Registered Nurse Telehealth Clinical Technician
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Job Location:
Cadillac, MI - USA
Yearly Salary:
$ 76202 - 140287
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary
The Registered Nurse - Telehealth Clinical Technician (RN-TCT) is involved with the ongoing assessment monitoring and trending and case management of Veterans in their residential environment (or their environment of choice) and provides appropriate information to providers and the healthcare system to enable just in time care. The RN-TCT serves as case manager to utilize Home Telehealth (HT) technology in their practice of care coordination.
Duties include but not limited to:
- Executes position responsibilities that demonstrate leadership experience and creative approaches to the management of complex patient care.
- Care will be provided in the least restrictive most cost-effective manner.
- Apply care and case management principles to coordinate care using health informatics disease management and telehealth technologies to facilitate access to care and to improve the health of Veterans with specific intent of providing the right care in the right place at the right time.
- Improves clinical outcomes and access to care while reducing complications hospitalizations and clinic or emergency room visits for Veterans in post-acute care settings and high-risk patients with chronic and mental health disease.
- Provides initial and ongoing comprehensive assessment to include a review of systems which establishes a comprehensive plan of care for Remote Patient Monitoring - Home Telehealth (RPM-HT).
- Demonstrates the ability to plan and organize assignments independently and the independent technical knowledge and skills that are complex in nature that contribute to the Veterans treatment plan and support the successful completion of the Telehealth visit through the various Telehealth modalities.
- Guided by policy and Standard Operating Procedures
- Responsible for the patient site facilitation of the clinical business scheduling and technical aspects for real-time Telehealth applications.
- Reads analyzes and interprets directives policies and regulations pertaining to telehealth services making recommendation of actions needed to ensure compliance with requirements.
- Subject matter expert and maintains certification for Clinical Video-Conferencing Technologies (CVT) and Store and Forward Telehealth (SFT) processes.
- Trained to perform a range of direct care duties that may include collecting vital signs phlebotomy lab specimen collection and other clinical components of a primary care visit as directed by policy or clinic standards.
- Coordinates the scheduling of their telehealth clinics or visits.
- Makes reminder phone calls to patients and providers as necessary.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards
Pay: Competitive salary regular salary increases potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Monday-Friday 7:30am-4:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Conditions of employment
- U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- You may be required to serve a probationary period.
- Complete all application requirements detailed in the Required Documents section of this announcement.
Qualifications
Basic Requirements:
- English Language Proficiency. In accordance with 38 U.S.C. 7403(f) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a masters level bridge program in nursing who have completed coursework equivalent to a bachelors level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005 Appendix G6); OR In cases of graduates of foreign schools of professional nursing possession of a current full active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
- Current full active and unrestricted registration as a graduate professional nurse in a State Territory or Commonwealth (i.e. Puerto Rico) of the United States or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements but do not possess the required licensure may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
Grade Determinations: The following Scope Education and Dimension criteria must be met in determining the grade assignment of candidates and if appropriate the level within a grade. The Dimension requirements (Practice Veteran/Patient Driven Care Leadership Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment:
| Grade/Level | Scope | Education |
| Nurse I Level I | Delivers fundamental knowledge-based care to assigned clients while developing technical competencies. | An Associate Degree (ADN) or Diploma in Nursing with no additional professional nursing required. |
| Nurse I Level II | Demonstrates integration of biopsychosocial concepts cognitive skills and technically competent practice in providing care to clients with basic or complex. | An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. |
| Nurse I Level III | Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. | An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I Level 2; OR a Masters degree in nursing (MSN) and no additional professional nursing experience; OR a Masters degree in a *related field with a BSN and no additional professional nursing experience. |
| Nurse II | Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. | A BSN with 2 years of professional nursing equivalent to Nurse I Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I Level 3; OR a Masters degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. |
| Nurse III | Executes position responsibilities that demonstrate leadership experience and creative approaches to management of complex client care beyond the immediate practice setting. | MSN and 2 years of specialized nursing experience one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Masters degree in *related field with BSN and two years of specialized nursing experience one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. |
Reference: For more information on this qualification standard please visit Experience: 3 years recent case management with care coordination and chronic disease management consult management experience with VVC and telehealth modalities experience and knowledge of Tele-presenter role to include use of peripherals basic troubleshooting telehealth equipment and VA mobile applications.
Physical Requirements:
This position requires visual acuity keen hearing clear distinctive speech and manual dexterity. This position requires the nurse to read printed material and distinguish colors such as reading doctors orders and visualizing the hue of a patients skin wounds etc. and conduct visual inspections during patient assessment including the ability to accurately perceive depth so as to move around work space safely and to appropriately make contact with Veterans. This position requires potentially long periods of continued walking standing stooping sitting bending pulling and pushing. Transferring patients and objects may be required exerting up to 35 pounds of force occasionally and/or up to 15 pounds of force to frequently move objects. Mechanical inpatient lifts are provided. The nurse may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations operative/invasive procedures or home settings. The nurse may occasionally be exposed to patients who are combative secondary to delirium dementia or psychiatric disorders. The nurse must be a mature flexible sensible individual capable of working effectively in stressful situations able to shift priorities based on patient needs. This includes but is not limited to the ability to work independently ability to recognize situations beyond function/knowledge/training and request appropriate assistance. Must complete annual Employee Health requirements such as annual TB screening or testing as a condition of employment. The nurse who provides care in home settings or other off-site locations may be required to drive and/or ride in GSA-vehicles.
Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
VA Healthcare System Serving Ohio Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care you will operate in a model with three core elements seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being.
Smoke-free Facility: All Department of Veterans Affairs facilities are smoke-free. Patients visitors and employees are not allowed to smoke in or near any facilities or on the grounds.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
Key Skills
- EMR Systems
- Hospital Experience
- Acute Care
- ICU Experience
- Hospice Care
- Workers' Compensation Law
- Home Care
- Nursing
- Catheterization
- Critical Care Experience
- Medication Administration
- Tube Feeding
