Prisoner Custody Officer Taunton

Somerset - UK

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Taunton Crown Court

Salary: 23402 per annum

Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job its the chance to be a part of something great to join a work family where you are valued and you can make a difference every addition to a rewarding career we also offer:

Base Salary of 23402 (35hrs pw)
We believe in recognising your contributions and growth so as well as continuous training & development opportunities every year you will be eligible for a base salary increment allowing you to see tangible progress in your earnings (year 2 - 23984 / year 3 - 24436 / year 4 - 24890)
Pension (matched up to 6%) life insurance; 20 days annual leave (rising to 25 after 7 years service) plus Bank Holidays.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme MIND Simply Health Care and Dental Plans and more
Access to a range of discounts and exclusive deals such as Merlin Attractions Mobile Phone discounts Cinema discounts Leisure Retail and Hospitality discounts and more
A supportive team & culture where youll get the chance to make a positive difference in a company passionate about diversity and inclusion

We are operational 24/6 and youll cover various early and late shifts 35hrs pw. Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable however we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

We are open to considering part-time positions for day shifts only. However please note that full-time attendance would be required during the initial training period of 5 1/2 weeks.

About the Role:

As a PCO at our court youll work as part of a team to provide safe and secure escorting and custody services to detainees focusing on maintaining their physical and mental wellbeing. During court proceedings youll be responsible for every aspect of detainee management until its time for them to return to custody or be released. Key duties include:

Escorting defendants to and from courtrooms cells and other areas within the court including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee.
Monitoring and supervising detainees while they are in the docks during court sessions ensuring they remain secure and do not pose a risk to themselves or others.
Being privy to sensitive and confidential information discussed during court proceedings including testimonies legal arguments etc. Maintaining discretion and confidentiality is paramount. Being prepared to listen to harrowing and distressing testimonies and evidence. It is crucial to maintain professionalism and provide support to detainees while managing your own emotional wellbeing.
Ensuring that detainees have access to food and drink throughout the day catering to any dietary requirements or restrictions.
Monitoring the mental and physical health of detainees providing support and reporting any concerns to the appropriate authorities.
Ensuring the safety and security of the court environment including responding to any incidents or emergencies that may arise. Conducting thorough searches of property and individuals to prevent contraband from entering secure areas.
Completing necessary paperwork and data entry accurately including logging detainee movements incidents and any other relevant information.
Working closely with other court staff law enforcement and legal professionals to ensure smooth and secure court operations

What you need to do the job!

Our current PCOs come to us with different work & life experiences what youve done before doesnt matter what matters is that youre committed to making a difference to the lives of others the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.

Ideally youll have a current valid drivers license be reasonably fit and have good written and verbal communications skills using those skills to manage and control all situations. This role requires a high level of responsibility vigilance and the ability to handle challenging situations with professionalism and care. You will be an integral part of the judicial process ensuring that justice is administered safely and securely. Our roles would suit those who have a particular interest in criminology or psychology.

Our Assessment Process:

Online Assessment (sent via email upon application) -> Briefing call to assess eligibility -> Competency based virtual interview -> short role-play and written exercise.

Additional Information:

All roles are exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

#pecs

About Serco
At Serco not only is the nature of the work we do important everyone has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 50000 people responsible for delivering essential public services around the world in areas including defence transport justice immigration healthcare and citizen services. We are innovators committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender) SercoEmbrace (Multicultural) SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks led by colleagues who are passionate about diversity inclusion and belonging.

Please click on the apply button to complete your we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward so please apply promptly to avoid disappointment.

At Serco we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaderemployers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&

At Serco we support fair access to employment for those with unspent criminal convictions through the Ban the Box pledge (some may be exempt due to thenature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.

Required Experience:

Unclear Seniority

Location: Taunton Crown CourtSalary: 23402 per annumWorking as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job its the chance to be a part of something great to join a work family where you are valued and you can make a difference every addition t...