Program Compliance Specialist I

JOB VACANCY

PROGRAM COMPLIANCE SPECIALIST I

ENTRY LEVEL SALARY: $41255.00 - FULL TIME

OFFICE LOCATION: Dover

OPENING DATE: 02/02/2026 CLOSING DATE: 02/16/2026

Looking for a career with excellent benefits

As part of the DSHA team you will haveimmediate access to health vision and dental insurance vacation and sick leave paid holidays fitness reimbursement retirement plan and more while working to further DSHAs mission of providing safe affordable housing.

This non-State position is responsible for assisting with audits for various affordable housing programs. A significant aspect of the work involves the interpretation and application of state and federal rules regulations policies and procedures. Incumbents will keep abreast of frequent affordable housing policy and program changes at both federal and state levels. The incumbent works within Housing Management and assists with variousfunctions of the Section8/Public Housing/Rental Assistance Demonstration (RAD) applicant intake for the Waiting List and Program Compliance.

PRINCIPLE ACCOUNTABILITIES

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

• Assist in review/audit applicant/resident files to ensure all documents are properly placed in the files so that the total error rate can be determined.
• Assists with file preparation so program methods and procedures can be evaluated.
• May assist with examining applicant/resident files to include mathematical computations of incomes resources and expenses relative to receipt or denial of assistance.
• Make written telephone and personal collateral contacts with employers State and Federal agencies order to substantiate and/or supplement file information.
• Processes information to include sorting coding entering modifying deleting filing and retrieving data; establishes new files and new filing systems; manages files; maintains control of data and conducts follow-up to maintain continuity of operationsand project activities; purges and disposes of data/records.
• Establishes tracking and monitoring systems to sort and file dataof findings to include completion dates.
• Attend staff meetings to discuss laws rules regulations and policy interpretations and revisions.

Knowledge Skills and Abilities

The intent of the listed knowledge skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore the KSAs listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of interviewing techniques to include the ability to obtain sensitive information.
• Knowledge of the policies procedures and regulations of various subsidized housing programs.
• Knowledge of recordkeeping procedures scheduling practices and reports preparation.
• Skill in interpreting and analyzing data received from automated information systems.
• Skill in verifying recording processing and compiling data accurately and resolving discrepancies in records.
• Skill in operating a variety of office machines and equipment including but not limited to phones computers copiers fax machines and telephone systems.
• Ability to learn how to use agency information systems. Ability to perform a variety of general office duties efficiently and accurately.
• Ability to deal effectively with others
• Ability to deal effectively with stressful situations.
• Ability to develop recommendations for corrective action.
• Ability to access data from automated information system.
• Ability to work independently.
• Ability to perform arithmetical calculations.
• Ability to communicate effectively.

MINIMUM REQUIREMENTS
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws rules regulations standards policies and procedures resolve deficiencies interpret information and track and monitor activities.
2. Six months experiencein determining compliance with laws rules regulations standards policies and procedures.
3. One year experience in using an automated information system to enter update modify delete retrieve/inquire on data.
4. One year experience in using standard computer software programs for word processing.
5. Experience in data collection which includes collecting compiling and maintaining data from multiple sources such as files records databases customers staff or others.

THIS POSITION REQUIRES A VALID DRIVERS LICENSE AND SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK.

BENEFITS

These include up to 15 vacation days and 15 sick day leave accrual up to 13 paid holidays a year liberal retirement benefitsimmediate accessto health short- and long-term disability and life insurance plans and voluntary dental vision and various supplemental benefit options.

APPLICATION PROCEDURES

Applications must be completed by theclosing dateon ourwebsite(Click onAbout UsEmployment ClickHere to View All Current OpeningsSelect job Scroll Down & Click Apply Now.) Contact: email:

DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.

Asan equal opportunity employer DSHA provides an employment environment that supports and encourages the application of all persons without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ ASCII/ VOICE/ VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.

DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.