Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment individualized attention and coordination
Prepares organizes and maintains accurate updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Provide consistent and comprehensive case management and follow-up
Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools account managers and management to ensure appropriate documentation is completed and received
Facilitate all professional development workshops
Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency
Provide individualized assessment of work provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation placement)
Manage programs including the coordination of introductory workshops the facilitation of weekly workshops the issuance of grants in accordance with predetermined allocation targets and collection of placement data
Manage the programmatic offerings of the Centersjob preparation workshops to ensure a business-driven curriculum a high quality of presentation a satisfactory participation rate clear messaging of next steps and a tangible output
Work collaboratively with the business services team to identify which jobs are available what qualifications are needed and which workshops and trainings can best prepare jobseekers for these positions
Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
Participate in activities including training capacity building and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
Provide operational support and coverage as needed
Assist in the intake services for the Center
Provide operations support for all compliance driven standards
May be assigned other tasks and duties reasonably related to their job responsibilities
Other duties as assigned
Qualifications :
- Ability to maintain flexibility as needs of contract or contractor require
- Proficiency with the use of MS Office and Google docs
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone computer and strong written and verbal communication skills
- Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders frequent change and diverse objectives
- Professional understanding of a vast array of occupations and career paths ideally including those in the healthcare field
- Bachelors degree from an accredited college or university in education social services healthcare and/or communications or experience commensurate with the position
- Customer service experience required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Experience working with young adults (17 - 24) preferred
Clean driving record. Clear background - FBI Fingerprint Criminal History and Child Abuse Clearances
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment individualized attention and coordination Prepares organizes and maintains accurate updated information in both ele...
Build a professional one-on-one working relationship with clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment individualized attention and coordination
Prepares organizes and maintains accurate updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Provide consistent and comprehensive case management and follow-up
Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools account managers and management to ensure appropriate documentation is completed and received
Facilitate all professional development workshops
Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency
Provide individualized assessment of work provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation placement)
Manage programs including the coordination of introductory workshops the facilitation of weekly workshops the issuance of grants in accordance with predetermined allocation targets and collection of placement data
Manage the programmatic offerings of the Centersjob preparation workshops to ensure a business-driven curriculum a high quality of presentation a satisfactory participation rate clear messaging of next steps and a tangible output
Work collaboratively with the business services team to identify which jobs are available what qualifications are needed and which workshops and trainings can best prepare jobseekers for these positions
Develop and maintain a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
Participate in activities including training capacity building and professional development - Work with leadership to identify operational challenges and to design and implement process improvements
Provide operational support and coverage as needed
Assist in the intake services for the Center
Provide operations support for all compliance driven standards
May be assigned other tasks and duties reasonably related to their job responsibilities
Other duties as assigned
Qualifications :
- Ability to maintain flexibility as needs of contract or contractor require
- Proficiency with the use of MS Office and Google docs
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone computer and strong written and verbal communication skills
- Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders frequent change and diverse objectives
- Professional understanding of a vast array of occupations and career paths ideally including those in the healthcare field
- Bachelors degree from an accredited college or university in education social services healthcare and/or communications or experience commensurate with the position
- Customer service experience required
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Experience working with young adults (17 - 24) preferred
Clean driving record. Clear background - FBI Fingerprint Criminal History and Child Abuse Clearances
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
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