Management Assistant
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Job Location:
San Antonio, TX - USA
Yearly Salary:
$ 51201 - 66563
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary
Manages and analyzes dental clinic operations to improve access to care scheduling efficiency and provider productivity across multiple sites. Oversees appointment scheduling for 50 providers resolves issues with medical administration analyzes utilization and performance data manages timekeeping and develops procedures and training. Serves as liaison troubleshooter and operational analyst to reduce missed opportunities and improve patient service.
- Manages/schedules patients for providers for dental service clinics
- Maintains automated scheduling system for appointments
- Prepares request to open and close clinics using various computer software and Visual Aid
- Retrieves data for VA Dentistry Share-Point and Dental Reporting and Analytics system (DRAS) Sharepoint Portal VHA Support service System (VSSC) and dental records Manager (DRM)
- Capture workload and event capture data from patient visits from VISTA and Dental Records Manager (DRM)
- Create charts tables graphs based on workload information
- Compiles and verifies reports to dental service
- Maintain Timekeeping for dental service
- Ensure dental service information technology equipment are consistently functioning ADPAC
- Maintains security/confidentiality of records equipment and computer access
- Establish priorities based on program areas and commitments and priorities of the dental service
- As a team member recommends solution to routine problems
- Review content of letters or other documents for completeness correction and consistency.
- Responds to letters and questions
- Operates a personal computer or computer terminal to create edit print retrieve or manipulate files
Work Schedule: Monday - Friday 7:30 to 4:00pm
Telework: Ad-hoc only as determined by the agency policy.
Virtual: This is not a virtual position.
Position Description/PD#: Management Assistant/PD037980
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Conditions of employment
- You must be a U.S. Citizen to apply for this job
- To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
- Selective Service Registration is required for males born after 12/31/1959
- Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Qualifications
To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/11/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Ability to provide administrative and clerical support; Skill applying analytical methods to various aspects of assigned programs to project areas; Ability to communicate orally and in writing in a tactful manner with people at all responsibility levels; Skill in planning organizing and representing programs and committees; Knowledge of computer systems and software programs for completion of work assignments.
- Knowledge and skills in analytical techniques
- Knowledge of management information systems and office automation applications
- Experience collating and manipulating data
- Experience conducting presentations monitoring trends and generating correspondence to external stakeholders
Education
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
Additional information
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Junior IC
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
