Senior Developer

NTT DATA Business Solutions Benelux

Job Location:

New Delhi - India

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Key Responsibilities
Work with business stakeholders to understand and document business requirements workflows and processes.
Translate business needs into functional specifications for ServiceNow development.
Collaborate with technical teams to ensure solutions meet functional and non-functional requirements.
Support the configuration customization and implementation of various ServiceNow modules such as ITSM ITOM HRSD CSM or others.
Develop and maintain process documentation user stories acceptance criteria and test cases.
Conduct requirement workshops sprint planning sessions and UAT sessions.
Assist in ServiceNow platform upgrades enhancements and new feature rollouts.
Ensure compliance with ServiceNow best practices and governance guidelines.
Provide end-user training and support to ensure smooth adoption.
Act as a liaison between business teams and ServiceNow technical teams.

Required Skills & Qualifications
Bachelors degree in Information Technology Computer Science Business Administration or related field.
4 years of hands-on experience as a Business Analyst preferably in ServiceNow.
Strong understanding of ITIL processes and ITSM frameworks.
Experience gathering and documenting requirements user stories and process flows.
Familiarity with ServiceNow capabilities modules and platform functionality.
Excellent communication analytical and problem-solving skills.
Ability to work effectively with cross-functional teams and stakeholders.
Strong documentation and presentation skills.

We transform. SAP solutions into Value

NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions including hosting services and support.

Required Experience:

Senior IC

Job Description:Key Responsibilities Work with business stakeholders to understand and document business requirements workflows and processes. Translate business needs into functional specifications for ServiceNow development. Collaborate with technical teams to ensure solutions meet functional a...