Clinical Functional Consultant (amPHI- Pre Hospital Solution)

Do you want a job with a purpose

And do you want to make healthcare safer better and more reliable

Join our Team!

Join us as a Clinical Functional Consultant (amPHI) at Dedalus one of the Worlds leading healthcare technology companies on our Professional Services Team in Australia do the best work of your career and make a profound impact in providing better care for a healthier planet.

What youll achieve

As a Clinical Functional Consultant (amPHI) you will be part of our highly successful Professional Services team working closely with Solution Specialists Project and Product Managers Support and Development teams playing a key role in documenting and delivering project requirements.

You will

• Provide Clinical leadership and hands on software implementation roles supporting the deployment of amPHI and other Dedalus applications leverage your clinical background aiding in the completion of tender responses and Implementation Planning Studies.
• Assist Project Manager/s in the delivery of project activities including solution validation requirements analysis configuration documentation and customer training.
• Provide comprehensive application lifecycle support incorporating issue/defect reporting incident investigation/resolution enhancement identification and customer requirements qualification.
• Support establishment and validation of new regional and customer datasets (with localised configuration and other aspects).
• Answer client queries with regards to application setup/user accessibility/functionality and manage client data discrepancies/faults.
• Maintain current knowledge of evolving trends and standards in health informatics in relation to healthcare opportunities and ensure timely communication of potential impacts or improvements to our healthcare product offerings
• Assist in the education and mentoring of other staff to provide greater levels of customer engagement and improve the quality of service and software delivery

Take the next step towards your dream career

At Dedalus Life flows through our software. This role is a unique opportunity to bring your paramedic expertise and healthcare information systems knowledge to a leading organisation committed to advancing healthcare outcomes. Join Dedalus and make a meaningful impact in the ANZ healthcare sector.

Essential Requirements

• A degree or equivalent qualification in Paramedic science.
• Minimum 5 years functional experience in the healthcare setting.
• Experience with pre-hospital information management systems Clinical Information management systems electronic Medication Management (eMM) or similar products
• High-level of knowledge with Health Industry Skills in business analysis and requirement definition
• Some flexibility with working hours as required to work with Dedalus teams in different time zones.
• Ability to work in a combination of office environment customer location or remote locations.

Desirable Requirements

• SQL basics for database interrogation is desirable
• Strong proficiency with Clinical Information Management products and understanding of requirements around integration of third-party systems. This includes supporting troubleshooting and configuring clinical systems.
• Previous software implementation / support experience
• Ability to travel for customer meetings or project go lives domestic and or international on need basis

We are Dedalus come join us

Dedalus is committed to providing an engaging rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Groups activities and the ultimate beneficiary. For this reason we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 3rd March 2026

Our Diversity & Inclusion Commitment sets out Dedalus approach to ensuring respect inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and on this journey we must remain authentic and realistic but also ambitious. We welcome applications from Aboriginal and Torres Strait Islander communities.

Our diversity & inclusion commitment Dedalus Global

Life Flows Through Our Software