Corporate Senior Staff- Japanese Bilingual

New York City, NY - USA

Yearly Salary: $ 45700 - 54000

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Corporate Senior Staff (Full-time)
Report To: Manager
Location: New York NY
Salary Range: $.00 per year (Final salary will be determined based on experience and skills)
Working Hours: 8:45 AM 5:00 PM (May be required to work after normal business hours and weekends)
Experience: 1-2 year of experience in the travel industry or equivalent skills in ones expertise.

A leading Japanese Travel company is hiring a Corporate Senior Staff position in New York. This position is responsible for providing a wide range of administrative functions organizational activities and communications-oriented duties executed in order to coordinate the efficient and cost-effective performance of Planning and Operation.

ESSENTIAL JOB FUNCTIONS
Assen & Emergency Control:

Issues and mails out Voucher for some Suppliers.
Issues 2nd and past due invoices (determination and payment request of sales price and refund amount).
Prepares itinerary and other documents for group guides and escorts.
Assists group onsite operations when necessary (hotel check-in restaurant assist bus dispatch etc.).
Handles each accident at the time of occurrence and reports to Management.
Makes modifications such as trip schedule changes (Delays Return to Japan).
Makes calls to Emergency Contacts in Japan.
Manages irregular incidents such as flight delays cancelations and other irregularities under Management supervision.
Reports to related agencies and suppliers in a timely manner.
Answers questions from clients regarding various matters and inquiries etc.
Settles A/R as needed.
Solves customer issues and complaints and makes summary reports to superiors.
Provides feedback and makes suggestions on solutions on issues and communicates with related internal departments for improvement.
Provides feedback to related suppliers.
Reports customer feedback to Management.
Promotes on-tour sales and controls A/R for the sales.
Controls guide service quality.

Expansion of our Market & Profit:

Proposes sales material and increases the profits.
Assists and accompanies with the specific group.

Other Duties:

Seeks constant improvement more efficient and less expensive ways and means in work processes.
Performs special projects and other miscellaneous duties as assigned by your superiors.
Maintains high ethical standards in the workplace.
Reports all irregular issues and problems to your superiors for solutions.
Maintains good communication with your superiors office staff members and outside contacts.
Complies with all company policies and procedures.
Responsible for maintaining a clean and safe working area.

MINIMUM QUALIFICATION REQUIREMENTS

Possesses 1-2 year of experience in the travel industry or equivalent skills in ones expertise.
Possesses basic knowledge and skills to perform day-to-day responsibilities but requires close supervision.
Valid U.S. drivers license required.
Authorized to work in the US.

Position: Corporate Senior Staff (Full-time)Report To: ManagerLocation: New York NY Salary Range: $.00 per year (Final salary will be determined based on experience and skills)Working Hours: 8:45 AM 5:00 PM (May be required to work after normal business hours and weekends)Experience: 1-2 year of ex...

Position: Corporate Senior Staff (Full-time)
Report To: Manager
Location: New York NY
Salary Range: $.00 per year (Final salary will be determined based on experience and skills)
Working Hours: 8:45 AM 5:00 PM (May be required to work after normal business hours and weekends)
Experience: 1-2 year of experience in the travel industry or equivalent skills in ones expertise.

ESSENTIAL JOB FUNCTIONS
Assen & Emergency Control:

Issues and mails out Voucher for some Suppliers.
Issues 2nd and past due invoices (determination and payment request of sales price and refund amount).
Prepares itinerary and other documents for group guides and escorts.
Assists group onsite operations when necessary (hotel check-in restaurant assist bus dispatch etc.).
Handles each accident at the time of occurrence and reports to Management.
Makes modifications such as trip schedule changes (Delays Return to Japan).
Makes calls to Emergency Contacts in Japan.
Manages irregular incidents such as flight delays cancelations and other irregularities under Management supervision.
Reports to related agencies and suppliers in a timely manner.
Answers questions from clients regarding various matters and inquiries etc.
Settles A/R as needed.
Solves customer issues and complaints and makes summary reports to superiors.
Provides feedback and makes suggestions on solutions on issues and communicates with related internal departments for improvement.
Provides feedback to related suppliers.
Reports customer feedback to Management.
Promotes on-tour sales and controls A/R for the sales.
Controls guide service quality.

Expansion of our Market & Profit:

Proposes sales material and increases the profits.
Assists and accompanies with the specific group.

Other Duties:

Seeks constant improvement more efficient and less expensive ways and means in work processes.
Performs special projects and other miscellaneous duties as assigned by your superiors.
Maintains high ethical standards in the workplace.
Reports all irregular issues and problems to your superiors for solutions.
Maintains good communication with your superiors office staff members and outside contacts.
Complies with all company policies and procedures.
Responsible for maintaining a clean and safe working area.

MINIMUM QUALIFICATION REQUIREMENTS

Possesses 1-2 year of experience in the travel industry or equivalent skills in ones expertise.
Possesses basic knowledge and skills to perform day-to-day responsibilities but requires close supervision.
Valid U.S. drivers license required.
Authorized to work in the US.