Television Licence Field Officer – Milton Keynes Area

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Job Description:

Whats in it for you

• 31650 annual salary
• Company car (with personal use) or 3700 annual car allowance
• Mileage paidincluding commute from home each day
• Flexible 36.5-hour week (potential for four-day schedule)
• Generous holiday allowanceplus option for extra leave
• Pension life assurance paid volunteering day family-friendly policies
• Safe working measures which include Body Worn Videos and a dedicated lone worker support system
• Discounts and wellbeing support
• Diversity networks & financial wellbeing tools

Work Schedule Requirements:
To best serve our customers Field Officers work 12 of the 36.5 hours per week between 4pm and 9pm (Monday to Friday) or at any time over the weekend. This flexible shift pattern lets you choose what suits your lifestyle while supporting customers when they need us most.

Home-Based:
Youll start and end each day from home visiting properties around Milton Keynes (ideally living in MK40MK46 postcodes).

Core Responsibilities:
Visit addresses with no TV licence explain options manage payment plans record details and occasionally attend court. Youll be supported by a network of colleagues and given all equipment required.

Who should apply
If youre a strong communicator mobile hold a full UK driving licence and want to make a difference to local communitiesthis role offers security growth and a supportive environment. Experience in customer facing roles would be preferred but not essential.

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email Iqbal at or call and well get back to you. For more information about equal opportunities and process adjustments please visit the Capita Careers website.

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