Health Technician Program Coordinator (Ophthalmology)
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Job Location:
Louisville, KY - USA
Yearly Salary:
$ 74678 - 97087
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Summary
The incumbent will serve as the Program Manager of the eye clinic at the Robley Rex VA Medical Center. They will perform a full range of supervisory duties.
Conditions of employment
- You must be a U.S. Citizen to apply for this applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Complete all application requirements detailed in the Required Documents section of this announcement.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- English Language Proficiency: Health Technicians (Ophthalmology) must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d).
- Experience and Education:
- (1) Experience. One year of experience in a health care field such as but not limited to nursing medical assistant or health technician. OR
- (2) Education. Two years above high school with a minimum of six semester hours directly related to a health care field or associates degree in a health care related degree. OR
- (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Examples are listed below:
- (a) Six months of experience in the health care field; and one year above high school; or
- (b) Six months of experience in the health care field and successful completion of a course for health care technicians hospital corpsmen medical service specialists or ophthalmology technicians given by the U.S. Armed Forces; or
- (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting.
- Certification: All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPOs entry-level certification examination for a Health Technician (Ophthalmology).
Foreign Education: To be creditable education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: GS-11
(a) Experience. One year of experience equivalent to the GS-10 grade level.
(b) Assignment. For all assignments above the full performance level the higher level duties must consist of significant scope administrative independence complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time. The Program Coordinator is generally found in Complexity Level 1 (High Complexity) facilities or in facilities of lesser complexity levels where large ophthalmology services are found. Has full responsibility for managing the day to day activities of the clinic and may supervise all phases of a facility specialty program. These duties include but are not limited to promoting health education for patients and staff; patient care coordination; referral and consults oversight of surgery scheduling and coordination; preceptor and mentorship of personnel; quality improvement activities; patient advocate; polytrauma liaison for all ophthalmology issues and participation in and coordination of approved research projects. Responsible for the overall technical and administrative oversight for operations within their program area to include coordination with multidisciplinary team members as well as liaison with other sections that support ophthalmology care such as Nursing Service Telephone Care Sterile Processing Service Pharmacy and Infection Control. Typically these duties include assigning and evaluating the work of subordinate staff; resolving problems which may interfere with patient examination or treatment; providing Health Technician (Ophthalmology) services in more complex and nonstandard cases; evaluating new products and equipment and making recommendations concerning developments which would improve operations; participating as an instructor in the facilitys clinical training program; making final decisions on selections based on recommendations from subordinate supervisors or leads. At this level assignments include intrafacility interfacility and interagency coordination of care triage and coordination of urgent ophthalmic patients program evaluation and analysis budgetary issues and planning. Assures orientation and competency assessment of assigned staff and maintains interdepartmental relations with other services to accomplish medical center goals. Plans and develops policies procedures and goals interprets implements and educates staff on applicable VHA directives handbooks or other policies. Has overall responsibility for planning assessing and evaluating programs to ensure proper coordination between care delivered by the program and overall delivery of healthcare within the facility or coordination of non-VA care as appropriate.
(c) Demonstrated Knowledge Skills and Abilities (KSA). In addition to the experience above the candidate must demonstrate all of the following KSAs: 1. Ability to perform the full range of supervisory duties which includes responsibility for assignment of work to be performed; competency assessments; performance evaluations; selection of staff; and recommendation of awards advancements and when appropriate disciplinary actions; 2. Ability to analyze clinically appropriate data and make recommendations to optimize quality efficiency performance and productivity within service; 3. Advanced understanding of interdisciplinary issues and VA organizational structure to serve as liaison between eye care and other programs that would affect coordination of care healthcare access program evaluation assessment and planning for future needs; and 4. Demonstrated leadership and managerial skills in interpersonal relations and conflict resolution to deal with employees team leaders providers and managers.
Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-11.
Physical Requirements: See VA Directive and Handbook 5019.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
Additional information
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
Key Skills
- EMR Systems
- Employee Relations
- Typing
- Patient Care
- Clerical Experience
- HIPAA
- Computer Skills
- EMT Experience
- Medical Terminology
- Transcription
- Epic
- Phone Etiquette
