Title: Restaurant Manager-Front of House
Department: Restaurant
Company: The Goodstone Inn & Restaurant
Reports To: General Manager
Job Summary
The Restaurant Manager Front of House is responsible for leading daily front-of-house operations and ensuring a consistent high-quality guest experience. This role provides visible leadership on the floor supports service execution and plays a key role in stabilizing and rebuilding the front-of-house team during a period of transition. This position works closely with the Executive Chef and General Manager. While the role does not oversee back-of-house operations it is responsible for front-of-house service standards staffing training and guest satisfaction. This is a hands-on leadership role suited for someone who thrives in a small evolving hospitality environment and is comfortable leading from the front.
Essential Duties and Responsibilities
Front-of-House Operations
- Own and oversee daily front-of-house restaurant operations.
- Maintain consistent service standards aligned with Goodstones hospitality expectations.
- Ensure proper execution of service flow pacing and guest engagement during service.
- Be highly visible and actively engaged on the floor during peak service periods.
- Address guest concerns in real time and ensure thoughtful service recovery when needed.
Team Leadership & Staffing
- Lead schedule train and support front-of-house staff.
- Establish clear expectations accountability and professionalism within the FOH team.
- Step in as needed during staffing shortages to support service continuity.
- Foster a collaborative team-oriented environment focused on service excellence.
- Partner with leadership on hiring onboarding and training efforts.
Collaboration & Communication
- Work collaboratively with the Executive Chef to ensure smooth service execution.
- Maintain open communication between FOH and BOH to support a cohesive guest experience.
- Partner with the General Manager on operational priorities and improvements.
Wine Knowledge & Service Support
- Support wine service standards in the dining room.
- Confidently assist guests with wine selections and basic pairing recommendations.
- Provide guidance to service staff on wine fundamentals and proper service techniques.
- Ensure wine is stored handled and served appropriately.
Qualifications
Experience:
- 35 years of experience in restaurant management front-of-house leadership or a similar supervisory role.
- 35 years of hands-on wine experience in a restaurant or hospitality setting.
- Working knowledge of wine varietals regions service standards and basic food pairings.
- Strong leadership presence with a floor-first guest-facing approach.
- Comfortable operating in a hands-on fast-paced and evolving environment.
- Ability to solve problems adapt and take ownership of outcomes.
- Flexible schedule required including evenings weekends and holidays.
- Sommelier certification is not required.
Work Environment & Physical Requirements
- Active restaurant environment requires prolonged standing and walking.
- Ability to lift up to 50 pounds occasionally.
- Frequent interaction with guests and staff.
- Clear communication and attention to detail are required.
Supervisory Responsibility:
This position supervises front-of-house staff during service.
Work Environment:
- Fast-paced upscale restaurant environment.
- Regular interaction with guests staff and leadership.
- Must be visible and engaged on the floor during peak service periods.
Additional Notes
This job description is not intended to be a comprehensive listing of all duties or responsibilities. Duties may change at any time with or without notice.
Equal Opportunity Employer
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.
The Goodstone Inn & Restaurant is a privatelyowned property situated on the outskirts of thecharming town of Middleburg Virginia. Goodstone is located less than ten minutes from the centerof town and offers numerous activities lodging accommodations and part of the Goodstone Team we are committed to inspire and instill a passion for excellence and provide you with the opportunity to excel and grow as a team player!