Junior Systems Administrator
Share
Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
About Jordan Valley Health:
Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical dental vision and behavioral health. Our mission is simple: Improve our communitys health through access and relationships. By working collaboratively with partners and continually innovating JVH strives to be a leader in providing essential healthcare for the underserved ensuring everyone in our community has access to quality healthcare.
Job Summary:
The Junior Systems Administrator is responsible for maintaining IT infrastructure by installing configuring and maintaining hardware and software components of computer and network systems to ensure optimal performance and user accessibility. Monitoring system performance troubleshooting issues and executing necessary adjustments or repairs to prevent or resolve system failures. Managing user accounts permissions and access rights ensuring secure and efficient operation of all systems and data. Implementing and testing network security measures to protect systems and information from unauthorized access or cyber threats. Performing regular backup operations and implementing appropriate processes for data protection disaster recovery and failover procedures along with routine testing. Documenting system configurations changes and procedures to maintain an accurate record of the technology environment and assist in compliance with IT policies.
Key Responsibilities:
- Create and manage user accounts across organizational systems in accordance with JVs approval protocols; perform account unlocks password resets and access adjustments as needed.
- Provide first-level troubleshooting technical assistance and support for incoming requests related to computer systems software hardware and network issues. Use diagnostic techniques to gather detailed information and document clear problem summaries for escalation when appropriate.
- Assist in developing training materials and delivering user training. Communicate technical information in clear accessible language and guide users through troubleshooting steps using structured questioning.
- Install configure modify and repair computer hardware software and peripheral equipment as assigned. Support the team in maintaining accurate inventory records and tracking equipment assignments.
- Apply operating system patches updates and upgrades on a routine schedule. Support the configuration of new services and the maintenance of administrative tools and utilities.
- Participate in reviewing system outage resolutions documenting outcomes and identifying issues related to configuration management or failed changes.
Benefits Overview:
- Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up Base and High Deductible) through UnitedHealthcares Choice Plus network covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
- Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
- Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs allowing pre-tax contributions for qualified expenses.
- Dental and Vision Coverage: Dental insurance through Cignas DPPO network and vision coverage through EyeMeds Insight network.
- Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
- Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
- Employee Assistance Program (EAP): Free confidential support for personal and professional challenges including counseling and crisis intervention.
- Additional Voluntary Benefits: Options for critical illness accident hospital care and pet insurance through MetLife.
- Pay on Demand Available
Holidays:
- Nine paid holidays per year.
Health Requirements:
All employees are required to provide proof of vaccination for Flu Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.
Application Process:
Interested applicants should submit a resume and cover letter through the JVH career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.
Jordan Valley Health is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Qualifications
- Knowledge of and experience with DHCP DNS Exchange TCP/IP Active Directory MS Server OSs and Microsoft 365
Preferred Qualifications
- Associates degree in computer-related field is preferred; appropriate experience may be substituted.
- 3 years of experience in Tier 1-2 technical support or equivalent role responding directly to customer requests is preferred
- Knowledge of and experience with Type 1 Hypervisors such as Hyper-V VMWare or KVM Microsoft 365 HPE Equipment SAN Terminal Servers VOIP
- CompTIA Certifications are a plus; Microsoft certifications are a plus.
Required Experience:
Junior IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Jordan Valley Community Health Center is a Federally Qualified Health Center (FQHC) dedicated to providing top quality health care and access to those in our communities. Find your nearest Jordan Valley location today!
