Airfreight Agent (mwd) – 100

MyCargoGate Group is a leading logistics company specializing in cross-border eCommerce headquartered in Switzerland with subsidiaries in Germany Spain and India. With 95% of our business dedicated to customs clearance we are at the forefront of ensuring seamless global trade operations.

We are looking for an Airfreight Agent (m/w/d) 100% to join our Global team this is a remote position based in Germany or Spain. In this position you will be responsible for managing airfreight operations and handling customs-related tasks.

If you are passionate about logistics thrive in a fast-paced environment and have expertise in airfreight operations and customs regulations wed love to hear from you!

What you will do:

• Manage airfreight orders and organize domestic and international shipments. Prepare and manage shipping documents including airway bills and customs papers.
• Liaise with all parties involved (shippers consignees carriers airlines) to ensure smooth transport.
• Prepare necessary customs documentation and collaborate with customs authorities ensuring compliance with all legal and international trade regulations.
• Update customers on shipment status handle inquiries and resolve complaints professionally.
• Monitor airfreight shipments to ensure on-time delivery track delays and resolve issues in the transport process.
• Work closely with airport handling services warehouses and carriers to ensure timely pick-up and delivery of shipments.
• Maintain customer database document all transactions and produce regular reports on shipment status and performance.
• Provide evening and weekend on-call support according to company policy and local labor regulations with on-call compensation.

What you will need:

• Completed training or education in logistics freight forwarding or a comparable field.
• Minimum 1 year experience in airfreight or international logistics is a plus.
• Solid knowledge of airfreight and customs regulations.
• Excellent communication skills in German and English.
• Independent structured and detail-oriented work approach.
• Strong team player able to work under pressure.
• Proficient in MS Office and common logistics software.
• Willingness to work late shifts (until 23:00) and participating in evening and week-end on-call.

What we offer:

• A unique opportunity to contribute to a fast-growing and innovative logistics company where your work directly impacts our success.
• Flexible work arrangements including remote work options to support your work-life balance.
• The chance to take on a key role in shaping the future of an industry leader with real opportunities for career growth and development.
• A collaborative and forward-thinking work environment that values your ideas fosters innovation and encourages professional growth.

We look forward to receiving your application.