Data Issue Management Lead

Data Issue Management Lead

Are you passionate about driving data excellence across a global organization Do you take pride in bringing structure clarity and continuous improvement to complex data ecosystems We are looking for a proactive and collaborative Data Issue Management Lead who will play a pivotal role in strengthening our issue management framework.

In this role you will serve as the central point of oversight for data issues across the companyensuring transparency prioritization and timely resolution. You will own and evolve our data issue management tool guiding teams globally in adopting standardized processes while continuously enhancing the platform to meet evolving business needs.

Working closely with corporate teams data producers and a wide network of stakeholders you will shape how our organization identifies manages and resolves data issues. Your work will directly contribute to improving data quality operational efficiency and our ability to make reliable data-driven decisions.

If you are energized by connecting people processes and technologyand enjoy driving meaningful improvements in a dynamic environmentthis is an exciting opportunity to make a significant impact.

Find out morehereabout how you can unleash your full potential at DLL

Day to day:

• Data Issue oversight:Ensure comprehensive visibility of all data issues across the organization and drive timely resolution by coordinating with issue owners and relevant stakeholders.
• Tool Ownership & Governance:Maintain and oversee the data issue management tool ensuring consistent usage across all teams.
• Onboarding & Adoption:Develop and execute a roadmap for onboarding new teams to the tool and provide necessary training and support.
• Process Standardization:Design and implement standardized issue management processes within the tool; collaborate with teams to refine processes as needed.
• Enhancement Management:Evaluate prioritize and implement new feature requests and enhancements to improve tool functionality.
• Continuous Improvement:Drive initiatives to improve tool performance usability and integration with other systems.
• Stakeholder Collaboration:Act also as a Global Issue Coordinator by working closely with the corporate teams and other stakeholders to prioritize issues accordingly which is then communicated to the data producers.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food free health checks fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning member development programs.
• Click thislinkfor an overview of all the benefits in your region.

We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect

Essentials:

You are:

• Enthusiastic and passionate about processes around data management
• Continuous Improvement & Product Mindset
• Cross-Functional Teams Coordinator
• Motivated to achieve results
• A relationship builder
• Able to influence without formal authority
• Eager to learn
• Analytical

The following experience/skills are essential for the job:

• Relevant education to minimum equivalent of masters degree.
• Demonstrated experience in data operations data governance or product/process ownership (including tool administration).
• Excellent communication change and stakeholder management skills.
• Familiar with a multi-cultural and international environment.
• Good people management and coaching skills.
• Experience working with IT (SAFe/Scrum) and bridging the gap from business needs to functional solutions.
• Excellent business English (both spoken and written).

The following experience/skills are nice to have:

• Experience with tools such as SQL Server Management Studio Databricks Azure Storage Explorer Purview Informatica CDQ.
• Knowledge and experience of Finance/Risk (BCBS239)/Asset Management.
• Knowledge and (implementation) experience with DAMA-DMBOK.
• Knowledge of data models.
• Knowledge of data lineage tooling.
• Experience with reference data management (RDM).
• Experience with enterprise data warehouses.
• A thorough understanding of and a strong network within the DLL organization.
• SQL knowledge.

Choose wellbeing

DLLs wellbeing ambition is to educate equip and empower members to build connections manage their mental emotional physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection Build meaningful connections with other DLL members
• Health Manage mental emotional and physical health
• Finance Provide learning opportunities to help members achieve personal financial health
• Lifestyle Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

Good to know:

• Cover Letter is required: what is your motivation to join our team why is this role a good fit for you
• The skillset described above provides a good indication for what the team is looking for to fulfil the function. If you dont have all the skills mentioned but still think you would be a good fit let us know what you can bring to the team in your cover letter.
• This (hybrid) role is based in Eindhoven office presence is required for a minimum of 2 days a week as we value connecting with our team department and stakeholders in person.
• Deadline for application: February 22nd (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment
• #LI-DENNIS
• Applications via email will not be reviewed. Please apply online via our career website
• DLLs referral program applies
• For more information please contact our Talent Acquisition Partner Dennis van Hoof via

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.