Manager, Payments Operational Resiliency

Requisition ID: 249631

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

The Manager Payments Operational Resiliency is responsible for supporting and executing a global payments resiliency framework focused on documenting and testing preventative measures. The payments resiliency framework supported by this individual and team will be responsible for safeguarding the banks critical payment services from technology disruptions and outages as well as attacks and threats from malicious parties. This role focuses on strengthening the banks ability to anticipate and recover from operational and technology-related disruptions while minimizing customer financial and reputational impact.

Is this role right for you In this role you will:

• Execute and enhance the payments operational resiliency framework ensuring resiliency principles are consistently embedded across end-to-end payment processes.
• Assess operational processes and capabilities to identify resiliency gaps and drive improvements in prevention readiness and recovery.
• Support the identification and execution of operational change initiatives that strengthen resiliency and reduce customer operational and financial impact during disruptions.
• Maintain and enhance operational resiliency documentation and artifacts (e.g. process documentation playbooks procedures) in alignment with enterprise and regulatory standards.
• Partner with business operations risk compliance AML and incident response teams to integrate resiliency considerations into day-to-day operations and transformation initiatives.
• Seek a deep understanding of the end-to-end payment process working across operational teams in GWO MTO Treasury Finance Global Ops BSC Canadian Banking and Compliance to ensure successful implementation of target state processes.
• Support and lead assigned workstreams within enterprise and regulatory operational resiliency initiatives ensuring delivery of agreed milestones and testing commitments.
• Provide operationally focused support and execution to a cross-functional team of members spanning operations technology and business. Work in a cross-functional agile environment with Design Engineering Analytics Teams as well as Business Stakeholders to create value and deliver a world-class customer experience.
• Create an environment in which his/her team pursues effective and efficient operations of your respective areas while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Guidelines for Business Conduct.

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:

• Bachelors degree in Business Engineering Computer Science or equivalent
• 3 years of experience in financial operations management or related field.
• Proven knowledge of the high-value payments domain including wire payments SWIFT ISO20022 FI Clearing Financial Market Infrastructures (FMI) and other global RTGS models.
• Solid knowledge of the domestic low-value payments domain including ACSS EFTs ACHs bill payments cheque processing and clearing Interac and real time payment and settlement frameworks in production and under development
• An Agile mindset with a focus on delivering business value associated with operations transformation
• Experience in related Payments operations or other areas of capital markets including FX reconciliation settlement
• Ability to design and navigate through conflicting priorities turning ambiguity into clarity in a fast- changing environment
• Proven collaboration and presentation skills with broad audience of stakeholders.
• Familiar with operational process design understanding lean methodologies to create end to end process improvements.

Whats in it for you

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities for you and our customers.
• A competitive rewards program includes annual bonus flexible vacation personal and sick days and comprehensive benefits that start on your first day.
• Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.