Voice Engineer

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Job Title: Voice Engineer

Location: Philadelphia PA Bishops Gate NJ or Denver CO

Duration: 12 Month Contract

Pay rtae $50 to 55/hr

Position Overview:

This role involves designing deploying and supporting advanced voice and systems solutions across a global UC platform. The ideal candidate will bring deep technical expertise in SIP-based technologies voice applications and systems architecture-along with a collaborative spirit and leadership mindset to mentor and support fellow engineers.

Principal Responsibilities

Design and implement new UC solutions based on evolving business needs
Collaborate with internal teams and external partners to resolve systemic issues
Analyze infrastructure utilization and recommend scalable design improvements
Provide architectural guidance for both system and network components
Troubleshoot and deploy voice applications including call center platforms and virtual agents Additional Functions
Participate in internal meetings and cross-functional discussions
Engage in ongoing professional development
Perform other role-related duties as assigned by management

Technical Skills

Deep understanding of voice protocols and applications such as SIP RTP SDP and TLS
Strong Linux expertise including scripting and tools like grep awk tcpdump vmstat
Extensive experience with Web Services: REST and SOAP
Solid problem-solving and critical thinking abilities
Working knowledge of web protocols such as HTTPS DNS SAML
Familiarity with LAN/WAN technologies: Ethernet VLANs Routing
Proficient in using packet analyzers for diagnostics and troubleshooting

Professional Skills

Proven ability to lead projects with minimal oversight
Strong judgment and solution-oriented mindset in dynamic environments
Excellent communication across documentation incident reporting and technical discussions
Team-oriented with a calm professional demeanor-even under pressure

Experience & Education

Bachelors degree in Computer Information Systems Computer Science or related field-or equivalent work experience
5 years of telecom experience in VoIP Systems Engineering
Demonstrated expertise in network and system design

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada...