Job Title: AI Solutions Consultant
Location: Charlotte NC OR Minneapolis MN (onsite)
Type: Contract
Key Responsibilities
Product Go-to-Market:
- Lead platform releases feature rollouts and adoption initiatives in partnership with product and engineering teams.
- Architect and execute go-to-market strategies spanning onboarding training documentation and support.
- Own the rollout and adoption of new platform features and capabilities across stakeholder groups.
- Track KPIs such as adoption reliability latency and business impact to guide continuous improvement.
- Translate platform updates into clear actionable guidance for both technical and non-technical audiences.
Customer Enablement & Training:
- Lead interactive enablement programs-including live workshops pair-programming sessions office hours and hands-on technical engagements.
- Help teams integrate AI tools and capabilities into day-to-day development practices.
- Create and maintain enablement materials SDK resources best practices and repeatable playbooks.
- Scale individual training engagements into enterprise-wide digital learning content and self-service models.
- Build a deep understanding of customer pain points and workflows to tailor adoption strategies and reduce time-to-value.
Product Strategy & Feedback Loop:
- Establish tight feedback loops between end-users product and engineering teams-capturing insights that meaningfully inform roadmap decisions.
- Translate customer needs into product direction: define requirements scope solutions and influence implementation.
- Advocate for usability improvements and enhancements grounded in field observations and customer experience.
- Validate fixes test new features and conduct quality checks to proactively surface gaps in stability or performance.
- Maintain empathy for how developers work and champion features that improve the end-user experience.
Stakeholder Relationship & Communication
- Build strong relationships with business stakeholders end users and product teams; serve as a trusted technical advisor.
- Communicate complex technical concepts clearly and with nuance across diverse audiences.
- Produce executive-ready updates metrics narratives and adoption insights.
Governance Security & Compliance
- Ensure alignment with model governance responsible AI practices data protection and platform security controls.
- Contribute to documentation and artifacts for validation testing approvals and audit readiness.
- Partner with risk compliance and security teams to ensure safe and compliant delivery of AI capabilities.
Required Qualifications:
- Bachelors degree in a STEM field or equivalent hands-on experience.
- 4 years in artificial intelligence solutions AI consulting product/solution management program delivery or technical product ownership for AI/ML platforms-or equivalent experience delivering AI/ML outcomes at scale.
- Strong coding proficiency (Python JavaScript/TypeScript or similar).
- Proven ability to communicate complex technical topics to diverse audiences.
- Strong customer-service orientation and comfort facilitating interactive sessions and workshops.
- Demonstrated ability to learn and adapt quickly in ambiguous fast-changing environments.
- Strong technical acumen with the ability to build deep relationships with engineering and business stakeholders.
- Customer empathy and a bias toward execution-quickly identifying solutions and advocating for improvements to meet user needs.
Desired Qualifications
Education
- Masters degree or higher in computer science engineering data science or a related field.
Technical Expertise
- Hands-on experience developing or deploying GenAI or agentic AI systems (LLMs RAG tools/agents orchestration frameworks).
- Familiarity with AI/ML platforms and cloud infrastructure (Azure AWS GCP).
- Experience with MLOps/LLMOps practices (model registry CI/CD evaluation guardrails monitoring).
- Proficiency with OpenAI Azure OpenAI Hugging Face LangChain/LangGraph vector databases and related frameworks.
- Experience integrating LLM-powered workflows or agent-based systems into production environments.
- Customer Enablement Experience
- Experience leading technical workshops internal enablement programs developer onboarding or training initiatives.
- Background in product management technical product ownership customer success or technical program delivery.
- Ability to distill complex topics into clear playbooks documentation and learning materials. Familiarity with collaboration and workflow tools such as Jira Confluence and ServiceNow.
Job Expectations
- Hybrid work schedule.
- Occasional travel for stakeholder workshops training and program reviews.
Job Title: AI Solutions Consultant Location: Charlotte NC OR Minneapolis MN (onsite) Type: Contract Key Responsibilities Product Go-to-Market: Lead platform releases feature rollouts and adoption initiatives in partnership with product and engineering teams. Architect and execute go-to-market str...
Job Title: AI Solutions Consultant
Location: Charlotte NC OR Minneapolis MN (onsite)
Type: Contract
Key Responsibilities
Product Go-to-Market:
- Lead platform releases feature rollouts and adoption initiatives in partnership with product and engineering teams.
- Architect and execute go-to-market strategies spanning onboarding training documentation and support.
- Own the rollout and adoption of new platform features and capabilities across stakeholder groups.
- Track KPIs such as adoption reliability latency and business impact to guide continuous improvement.
- Translate platform updates into clear actionable guidance for both technical and non-technical audiences.
Customer Enablement & Training:
- Lead interactive enablement programs-including live workshops pair-programming sessions office hours and hands-on technical engagements.
- Help teams integrate AI tools and capabilities into day-to-day development practices.
- Create and maintain enablement materials SDK resources best practices and repeatable playbooks.
- Scale individual training engagements into enterprise-wide digital learning content and self-service models.
- Build a deep understanding of customer pain points and workflows to tailor adoption strategies and reduce time-to-value.
Product Strategy & Feedback Loop:
- Establish tight feedback loops between end-users product and engineering teams-capturing insights that meaningfully inform roadmap decisions.
- Translate customer needs into product direction: define requirements scope solutions and influence implementation.
- Advocate for usability improvements and enhancements grounded in field observations and customer experience.
- Validate fixes test new features and conduct quality checks to proactively surface gaps in stability or performance.
- Maintain empathy for how developers work and champion features that improve the end-user experience.
Stakeholder Relationship & Communication
- Build strong relationships with business stakeholders end users and product teams; serve as a trusted technical advisor.
- Communicate complex technical concepts clearly and with nuance across diverse audiences.
- Produce executive-ready updates metrics narratives and adoption insights.
Governance Security & Compliance
- Ensure alignment with model governance responsible AI practices data protection and platform security controls.
- Contribute to documentation and artifacts for validation testing approvals and audit readiness.
- Partner with risk compliance and security teams to ensure safe and compliant delivery of AI capabilities.
Required Qualifications:
- Bachelors degree in a STEM field or equivalent hands-on experience.
- 4 years in artificial intelligence solutions AI consulting product/solution management program delivery or technical product ownership for AI/ML platforms-or equivalent experience delivering AI/ML outcomes at scale.
- Strong coding proficiency (Python JavaScript/TypeScript or similar).
- Proven ability to communicate complex technical topics to diverse audiences.
- Strong customer-service orientation and comfort facilitating interactive sessions and workshops.
- Demonstrated ability to learn and adapt quickly in ambiguous fast-changing environments.
- Strong technical acumen with the ability to build deep relationships with engineering and business stakeholders.
- Customer empathy and a bias toward execution-quickly identifying solutions and advocating for improvements to meet user needs.
Desired Qualifications
Education
- Masters degree or higher in computer science engineering data science or a related field.
Technical Expertise
- Hands-on experience developing or deploying GenAI or agentic AI systems (LLMs RAG tools/agents orchestration frameworks).
- Familiarity with AI/ML platforms and cloud infrastructure (Azure AWS GCP).
- Experience with MLOps/LLMOps practices (model registry CI/CD evaluation guardrails monitoring).
- Proficiency with OpenAI Azure OpenAI Hugging Face LangChain/LangGraph vector databases and related frameworks.
- Experience integrating LLM-powered workflows or agent-based systems into production environments.
- Customer Enablement Experience
- Experience leading technical workshops internal enablement programs developer onboarding or training initiatives.
- Background in product management technical product ownership customer success or technical program delivery.
- Ability to distill complex topics into clear playbooks documentation and learning materials. Familiarity with collaboration and workflow tools such as Jira Confluence and ServiceNow.
Job Expectations
- Hybrid work schedule.
- Occasional travel for stakeholder workshops training and program reviews.
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