VDOT DataStage Architect

Wilmington, DE - USA

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

Position: Help Desk Analyst 1
Location: Wilmington DE (19802)
Client: State of Delaware
Duration: 12 Months

Job Description:
We are seeking a Help Desk Analyst to provide technical assistance and support to end users for hardware software and systems. The ideal candidate will resolve issues provide hands-on support and ensure high-quality customer service in a team environment.

Key Responsibilities:

Provide level 1 support for computer software hardware and operating systems.
Troubleshoot and resolve software and hardware problems.
Communicate effectively with both technical and non-technical users.
Utilize call-tracking software to document issues and resolutions.
Maintain knowledge of industry trends and standards.

Technical Skills:

Proficiency in MS O365 and Adobe Acrobat.
Experience with Dell hardware.
Familiarity with ServiceNow or similar ticketing systems.
Strong troubleshooting skills for both software and hardware.
Excellent customer service and communication abilities.

To Apply: Please send your resume to with the subject Resume Submission for immediate attention.

Position: Help Desk Analyst 1 Location: Wilmington DE (19802) Client: State of Delaware Duration: 12 Months Job Description: We are seeking a Help Desk Analyst to provide technical assistance and support to end users for hardware software and systems. The ideal candidate will resolve issues provide ...