AskHR Specialist
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.
What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.
Job Description
The AskHR Specialist provides highquality conciergelevel support to the business on AskHR inquiries across the Americas. This role is responsible for independently resolving cases exercising sound judgment in grayarea situations and ensuring consistent application of HR policies and processes. The Specialist will also support and maintain a specific HR program or process area ensuring accurate execution documentation and continuous improvement.
- Provide conciergestyle customer support as the first point of contact for HR inquiries ensuring a hightouch positive employee experience.
- Independently troubleshoot issues including navigating ambiguous or grayarea scenarios using sound judgment aligned with policy and precedent.
- Serve as the primary support of a specific HR program or process ensuring accuracy compliance and continuous improvement.
- Research resolve and document HR cases in the case management system with a focus on accuracy clarity and timeliness.
- Collaborate with Payroll HRIS CI and broader HR teams for issue resolution process alignment and escalations when needed.
- Maintain uptodate SOPs and knowledge base content for assigned process areas.
- Support mass changes and assist with EIB data preparation and validation ensuring high accuracy of HR transactions.
- Participate in crossfunctional projects and process improvement initiatives.
Bilingual Preferred: Desired additional languages are Spanish French Portugese or Haitian Creole.
Remote Type
Hybrid RemoteSkills to succeed in the role
Adaptability Benefits Administration Customer Relationship Management (CRM) Data Analytics Data Reporting Empathy Employee Experience Experimentation Human Resource Case Management Human Resource Information Systems (HRIS) Human Resources (Hr.) Service Delivery Human Resources (HR) Policies Knowledge Management Process Improvements Process Mapping Report Preparation Taking Ownership Teamwork Understand Customers Work PerformanceWe are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Middle East & North Africa’s leader in supply chain solutions, with a presence in the Middle East since 2003, CHEP is registered as 100% privately CHEP owned businesses, which enables all of our customers to deal with CHEP in a confidential manner. CHEP has a footprint throughout the ... View more
