Digital Senior Solution Advisor

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

ADigital Solution Advisor is at the cutting edge of customer engagement innovating the way of Digital Selling in sales cycles on top of traditional customer engagement model. He/she possesses advanced/expert level knowledge of SAP and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy. Senior Digital Solution Advisors also take on the role of a Solution Captain managing complex customer engagements and collaborating with partners.

A Digital Solution Advisor distinguishes oneself through a mix of deep solution knowledge and a drive for innovative engaging experiences keeping pace with evolving customer behaviours and expectations for impactful resonant strategies

It isnt just about knowing products its about growing the pipeline supporting deals proving the value of SAP and Partner solutions over competitors boosting market development and making cool digital content that accelerate no-touch/low-touch engagement model. Youll be a knowledge guru guiding clients with tailored proposals and helping them see all the possibilities. Every chat is a chance to make a big impact pushing market growth with insightful references and great storytelling.

Key Responsibilities and Tasks

A Digital Solution Advisor is at the forefront of engaging with customers as they evaluate technology to support their business this role a Digital Solution actively participates in progressing deals with our sales and partners supports demand generation activities and enable other colleagues on our solution areas.

Deal Support
The primary responsibility of a Digital Solution Advisor is in sculpting and delivering unparalleled sales presentations on SAP and partner software solutions tailored especially for discerning audiences including top-tier company executives. The presentations must articulate the sales message differentiate SAP and leave a strong and positive impression to audiences.

Through their collaboration with other SAP & partner teams they will deeply attune to our customers perspectives adeptly intertwining their challenges with our state-of-the-art solutions to form a captivating narrative. A cornerstone of their responsibility will be the curation and upkeep of a sophisticated asset library optimizing for volume and efficiency in our no-touch/low-touch transaction methods.

As a seasoned specialist they wont just prepare presentations; they will spearhead in-depth discovery sessions with potential clients laying the foundation for robust lasting relationships. Their extensive knowledge of SAP solutions and industry nuances will solidify their credibility enriched by compelling customer success tales. Moreover they will exhibit an expert ability in devising customer roadmaps ushering them from their existing IT landscapes to innovative Cloud realms. Their contribution will extend to enhancing RFx completions ensuring our proposals exude expertise. Embracing the digital age they will employ a variety of modern tools like AI-led video creation AI-powered demo customisation GPT & similar tools amongst others ensuring their engagements are as impactful remotely as they are in-person. Their involvement extends post-sale overseeing smooth transitions and they will be the maestro behind the powerful narratives for high-profile events and presentations.

Senior Digital Solution Advisors are also expected to take on the role of a Solution Captain managing complex customer engagements and Partners.

Demand Generation
A Digital Solution Advisor plays a pivotal role in demand generation. Their expertise is not just in knowledge but in application leading webinars/seminars and aligning with Marketing and Sales Development Executive (SDE) ensuring were always a step ahead in our outreach.

They are not just crafting content; they are moulding our demand generation narrative ensuring every campaign every content piece underscores our unique selling propositions and addresses the core challenges of our target market.

Senior Digital Solution Advisors bring their deep understanding to advise in account & territory planning positioning themselves as an expert in SAPs solutions/LoB portfolio. Beyond this their collaboration with Marketing SDE and the rest of Digital Hub teams becomes key in driving SAPs strategic direction.

Digital Content for customer facing Situations
Their mastery over SAP offerings allows you to not only curate but also innovate digital content for customer-facing situations. By aligning content with advanced solution insights and market trends they will ensure that our digital materials are both compelling and strategically positioned to address complex customer scenarios.

Senior Digital Solution Advisors lead from the front in creating effective digital content and enable how-to-use for related parties in the context of the markets they engage in and drive high degree of reusability.

Requirements of the role
Demonstrable knowledge of SAP S/4HANA either in Finance or Manufacturing/Production Planning & EAM or Supply Chain (warehousing transportation or supply chain planning).
Minimum 7 years experience in customer facing roles is essential either implementation/technology consulting or presales/sales engineering roles.
Demonstrable track record of successfully navigating complex digital solution presentations adeptly handling technical challenges and building collaborative bridges between sales digital and SAP partners.
Understanding of sales processes is required.
Leadership skill (Solution or Project proposal Project team Internal Initiative etc) is added advantage (required for Digital Solution Advisor Senior Specialist)
Experience in driving digital transformation in presales advocating for the adoption of innovative digital tools and steering teams through intricate digital sales cycles is imperative
Confident with topics like Cloud in the B2B environment Hosted Services and SaaS/ PaaS models cloud-based commerce/ business networks
Knowledge and experience with competitive ERP solutions is an added advantage.
Conversational fluency in English mandatory.
Additional language fluency is a bonus.
Experience in working with customers across different countries is highly desirable.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 444553 Work Area: Presales Expected Travel: 0 - 20% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid