Commercial Data & Insights Analyst

The Commercial Data & Insights Analyst is vital to the success of FPC Globals Digital Building Services. This role drives operational and commercial performance governance and delivery with key responsibilities include data analysis resource management  reporting dashboard tooling ownership and driving insights that underpin financial  performance to support commercial delivery and growth.

The core function is to enhance commercial success by developing intelligence data frameworks to optimise billability drive end-to-end 3PM delivery and increase contract profitability. This involves managing operational/financial data performance dashboards and resource profitability tools while continuously improving data reporting standards data governance data architecture (inc ways of working) and commercial agility through real-time visibility into global resource utilisation and financial performance. 

The Analyst reporting into the Operations and Performance Lead  collaborates with leadership and delivery teams providing high-value data-driven insights for decision-making efficiency and client results focusing on identifying trends and ensuring exceptional standards in commercial risk mitigation and data integrity within a high-growth global consulting environment.

Key Responsibilities

Operational Data Management & Analysis

• Multi Pillar Data Oversight: Manage commercial data across 3PM  owning commercial & operational data sets and ensuring consistent commercial governance frameworks for global multi-year contracts.

• Database Integrity: Maintain accurate timely commercial & operational data governance by developing and managing structured FPC and client databases.

• Data Trend Identification: Deliver detailed data lead analysis to pinpoint performance trends commercial risks strategic opportunities and financial improvement.

Business Intelligence & Commercial Dashboard Development

• Visual Commercial  Design: Design build own and embed commercial dashboards using visualisation tools to transform complex data into actionable visual insights.

• Reporting Accuracy:  Guarantee high data accuracy and usability in all visualisation tools for reliable reporting to the Senior Leadership Team (SLT) the Board external clients).

• Continuous data Improvements: Proactively identify emerging commercial reporting needs and continually optimise data visualisation tools to enhance service delivery for relevant stakeholders. 

Commercial & Resource Performance Reporting

• Financial Insight: Report on project profitability commercial health accountability revenue forecasting budgeting financial actuals latest estimates and financial reconciliation across change control governance bodies. 

  • Financial Impact: Proactively identify margin erosion and revenue leakage globally providing the Senior Leadership Team (SLT) with data-driven recommendations for cost recovery and margin improvement.

• Resource Planning: Automate commercial data for resource planning reducing manual effort and improving resource management data utilisation and tooling data.  

• Utilisation Strategy:  Analyse regional CoE cost-to-serve data to optimise global resource billability inc. utilisation and realisation and ensure the most cost-efficient mix for fixed-fee retainer and T&M contracts.

• Decision Support: Supply commercial resourcing data to the 3PM team Senior Leadership team (SLT) and the Board to inform critical decision-making on resource allocation and project prioritisation for global commercial initiatives. 

Process & Tooling Development

• Systems Improvement: Own the ongoing enhancement of commercial data processes frameworks and associated data management systems.

• Implementation: Assist in selecting and deploying new performance management and business reporting tools. Initially focus on rolling out FPCs  data strategy to unify commercial operations across the organisation following to assist with growth strategy.

• Internal Support: Assist internal teams by owning documentation providing training on reporting tools commercial mechanisms and dashboards while owning the end user support process  for all visualisation tooling.

Governance & Operational Performance Support

• Compliance & Assurance:  Produce comprehensive commercial robust performance reports to inform governance reviews and project assurance utilising data insights using various tooling. 

• Stakeholder & Commercial Collaboration:  Work with the Senior Leadership team (SLT) 3PM team and the Board to ensure data integrity and provide quality insights for commercial reporting. 

AI & Automation:

• AI-Driven Insights: Use AI to automate the identification of performance trends commercial risks and financial process improvements across 3PM commercial delivery.

• Predictive Analytics & Competitive Intelligence: Utilise AI and benchmarking data to enhance financial modeling and refine global rate cards  for market competitiveness and target margin maintenance across the 3PM Pillar.  

• Prompt Engineering & Automation: Develop and refine AI prompts and automated workflows within data visualisation tools to reduce manual data processing steps.

• Commercial Analysis: Utilise AI to manipulate data across for reporting across data visualisation tools. 

Qualifications :

Skills and Experience

Essential:

• Advanced Excel / Google suite Knowledge: Demonstrated proficiency in advanced features of Microsoft or Google Suite including the capacity to independently develop complex dynamic models and macros.

• Data Visualisation Software: Demonstrated success in creating enhancing and managing business intelligence tools and commercial dashboards (e.g. Power BI Tableau Looker) 

• Commercial Data Management:.Proven ability to analyse large complex commercial data sets delivering clear actionable insights while ensuring data accuracy governance and integrity.

• Commercial Awareness:  Experience in a 3PM-based consultancy or service delivery environment demonstrating strong commercial awareness

• Industry Context: Commercial consultancy sector experience (Smart Buildings Facilities Management Construction Engineering Technology or business consultancy).

• Commercial Financial Management: Solid financial acumen for commercial project work encompassing project margins revenue forecasting and utilisation of financial resources.

• Stakeholder Management: Ability to clearly communicate complex technical data and insights to diverse non-technical audiences including the Senior Leadership Team (SLT) and the Board. 

• AI Tooling: Proficiency in using AI driven features within data visualisation tools to improve tooling scope and capabilities. 

Desirable (Nice to have):

• Frameworks: Experience with commercial operational KPIs and knowledge of project delivery methodologies such as WaterfallAgile Hybrid Scrum. 

• Data Tooling: Experience with SaaS tools such as Smartsheet CRM tools like ServiceNow work management solution tools like  Jira or Professional Service Automation (PSA) tools such as Rocketlane 

• Cloud & Platform: Familiarity with cloud-based data platforms (AWS Google Cloud and Microsoft Azure). 

• Data Languages: .Proficiency in Python SQL and VBA for hands-on data processing manipulation ownership and analysis.

• Data Architecture: Proven experience establishing and maintaining structured commercial data repositories and databases for business reporting with commercial tool implementation experience (e.g ERP) preferred.

• AI Machine Learning:.Familiarity with basic ML/AI concepts in Python SQL and VBA.

Additional Information :

This role is to be based in Pune India

Remote Work :

No

Employment Type :

Full-time