We are seeking a Full Stack Data Scientist to join our world-class AI team. This is a unique opportunity to work at the forefront of the industry shaping the intelligence behind our next-generation AI services. You will dive deep into the complex behaviors of advanced chatbots and agentic threads developing the algorithms and tools that drive our AIs evolution.
In this role you wont just analyze data; you will bridge the gap between research and production. You will tackle undefined challenges in conversational AI turn theoretical papers into live improvements and build the tools that empower us to understand our models better than anyone else. If you are passionate about pushing the boundaries of what AI agents can do and want to see your work directly impact millions of users this is the place for you.
Responsibilities
Develop sophisticated algorithms and internal tools to dissect chat logs and agent threads for millions of users uncovering hidden performance gaps and opportunities for breakthrough improvements.
Execute end-to-end data science projects adopting an iterative scientific approach to solve real-world challenges in agentic AI.
Assess the true impact of implemented changes on user experience and system performance through rigorous statistically sound evaluation. Contribute to our benchmarking initiatives.
Define complex open-ended problems clearly translating high-level business goals into concrete data-driven engineering objectives.
Analyze massive datasets to decode the why behind AI behavior identifying patterns that others miss.
Evaluate and experiment with cutting-edge solutions and architectural approaches rigorously weighing trade-offs to find the optimal path forward.
Justify technical decisions and model choices with solid evidence influencing the strategic direction of our AI product.
Collaborate with top-tier product managers engineers and designers to understand constraints and co-create the future of our AI platform.
Conduct deep literature reviews to stay ahead of the curve in ML and NLP rapidly translating state-of-the-art research into practical production-grade implementations.
Create compelling data visualizations and dashboards that tell the story of our AIs performance driving clarity and alignment across the team.
Work effectively within a cross-functional team contributing to a culture of technical excellence collaboration and continuous innovation.
Qualifications :
BSc/MSc in Computer Science Data Science Mathematics or a related field.
Strong critical thinking and problem-solving skills with a relentless drive to deliver practical high-impact results.
Deep proficiency in Python and its data science ecosystem (pandas scikit-learn numpy etc.).
Solid understanding of standard machine learning algorithms and statistical methods with the intuition to know which tool fits the problem.
Experience delivering data science projects end-to-end from raw data collection and exploration to building robust tools or deploying models.
Ability to read academic literature and implement complex research concepts into working code.
Strong communication skills with the ability to explain complex data concepts to diverse stakeholders.
Experience with modern data visualization tools (e.g. matplotlib seaborn plotly) or BI platforms.
Fluent in English (spoken and written).
Nice to have
Hands-on experience with LLMs and modern NLP techniques (Prompt Engineering RAG Chain-of-Thought).
Experience working with advanced chatbots conversational AI or autonomous agentic systems.
Familiarity with cloud-native environments (AWS) and containerization (Docker).
Knowledge of MLOps best practices ensuring reproducibility automated evaluation and seamless model lifecycle management.
If youre excited about pushing the boundaries of AI and mentoring the next generation of engineers wed love to hear from you! Even if you dont meet every requirement we encourage you to applywe value expertise passion and the drive to learn.
Additional Information :
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works giving our customers IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics automation and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges create ever more productive workplaces and deliver happy satisfied employees in the digital workplace.
With over 1000 employees across 5 continents Nexthink operates as One Team connecting collaborating and innovating to continuously grow. We call our employees Nexthinkers and our commitment to diversity inclusion and equity is second to none. We currently have over 75 nationalities working with us from all cultures and backgrounds speaking many different languages.
If you are looking for a change and like a nice atmosphere lots of challenges and having fun while working this is a great opportunity for you! Check what we offer:
Please note that not all the benefits listed above are available for temporary contract and internship roles. To ensure you have the most up-to-date information we recommend checking with your Recruitment Partner.
Remote Work :
No
Employment Type :
Full-time
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue ... View more