In Room Dining Captain
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
An InRoom Dining Captain at Hilton works on behalf of our guests clients and team members ensuring exceptional service and smooth daily operations. To perform successfully in this role you should demonstrate the right attitude behavior and professional values along with the following competencies:
Core Qualities & Skills
- Positive attitude with a strong service mindset
- Strong administrative and organizational skills
- Ability to listen actively to feedback suggestions and concerns
- Commitment to delivering highquality customer service
- Proactive and selfmotivated taking initiative when needed
- Team player who collaborates well with colleagues
- Leadership ability to guide and support team members
- Excellent communication skills with guests and staff
Preferred Qualifications
While not mandatory the following experience will be an advantage:
- Previous experience in a hotel environment
- Experience in a similar supervisory or captain role
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
A In Room Dining Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.
What will I be doing
As an InRoom Dining Captain you will oversee the organization coordination and performance of the InRoom Dining team while ensuring high service standards for all guests and clients. Your responsibilities will include but are not limited to the following:
Key Responsibilities
- Distribute daily assignments such as tables stations and tasks to team members.
- Request additional staff from the cooperating company based on operational demand.
- Identify operational needs within the department and communicate them promptly to the Supervisor.
- Ensure compliance with procedures by following and monitoring the departmental checklists.
- Coordinate team performance to maintain consistent service quality at all times.
- Assist with transferring goods and materials between service areas as required.
- Support the Supervisor with administrative tasks and assist in developing and guiding the team.
- Monitor and track monthly Food & Beverage inventory to support accurate reporting.
Required Experience:
Manager
Key Skills
- Elevator Installation
- C++
- Conflict Management
- Events Management
- Jboss
- Account Opening
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
