Software Engineering Manager, AI Gateway Milan
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Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to power the Worlds connections
If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.
About the role:
You will be the leader of the engineering team that builds the Kong AI gateway empowering companies and developers around the world to govern every step of their AI & LLM based innovation.
You will need strong technical leadership and a solid background in AI and LLM technologies so you are able to technically challenge engineers and ensure that they keep growing make valuable contributions and generally have a great experience in Kong. You will have the opportunity to influence the culture facilitate technical delivery and work with your team on strategy and execution.
What youll be doing:
Hire mentor and maintain healthy Engineering teams who value collaboration and innovation.
Manage work assignments measure key performance indicators (KPIs) assure high-quality work and SLA.
Own the customer escalation system technically including collaboration with other departments stakeholders (Sales Customer Experience Sales Engineering etc.) and where necessary customers.
Organize and manage your teams to fit constructively into the org as a whole and help the company succeed.
Set and manage expectations with other engineering teams senior management and external stakeholders.
Give constructive feedback to Engineers conduct 1:1s address inter-personal issues and conduct performance reviews.
What youll bring:
5 years of managing engineering teams and obsessing over customer experience
Solid technical expertise for AI and LLM in one or more of the following:
APIs models and consumption models for different providers
Self-hosted models
RAG and Vector Databases
MCP
Experience managing performance reviews hiring compensation.
Experience managing remote teams and distributed workforce
Demonstrated leadership of Engineering teams
On-premise cloud and hybrid product background
Proven customer relationship skills sets
Business fluent English language skills both written and verbal
Experience managing Rust projects
Bonus Points:
Hands-on experience in managing NGINX/OpenResty backend services
Experience managing projects in an Enterprise Software company
#LI-BR2
About Kong:
Kong Inc. a leading developer of API and AI connectivity technologies is building the infrastructure that powers the agentic era. trusted by the Fortune 500 and startups alike Kongs unified API and AI platform Kong Konnect enables organizations to secure manage accelerate govern and monetize the flow of intelligence across APIs and AI models. For more information visit .
Required Experience:
Manager
Key Skills
- Hospitality Experience
- Go
- Management Experience
- React
- Redux
- Node.js
- AWS
- Mechanical Engineering
- Team Management
- Leadership Experience
- Mentoring
- Distributed Systems
About Company
Kong is the most widely adopted API gateway and service mesh, powering the world’s APIs for modern architectures. Accelerate development and productivity today!
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