Quality Expert Reviewer – Spanish LATAM English
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Location: Dublin City Centre Ireland (Onsite only)
Employment Type: Permanent Full-Time (40 hours/week)
Salary: attractive
Schedule: Fully flexible MondaySunday between 08:0019:00
Training: 4 weeks onsite in Dublin
Start Dates: Various
Role Overview
We are seeking a Quality Expert Reviewer (Spanish LATAM / English) to support quality assurance across content moderation and risk review workflows managed by global operations teams. This role focuses on ensuring policy accuracy consistency and high-quality decision-making across sensitive content and account review processes.
This is a fully office-based role in Dublin city centre.
Key Responsibilities
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Perform quality reviews of moderation and risk operations workflows.
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Evaluate moderator decisions and ensure alignment with client policies and abuse standards.
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Review complex and sensitive content categories including but not limited to:
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Violence and credible threats
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Self-harm promotion
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Fraud vandalism theft restricted goods sales
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Impersonation and privacy violations
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Hate speech and bullying
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Phishing spam and malware
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Child exploitation risks
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Nudity and pornography
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Sexual solicitation
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Viral/meme content
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Dangerous organizations
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Conduct ID verification and authenticity/access flow quality checks.
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Handle and assess escalations and edge cases.
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Apply market and cultural context awareness when reviewing political or social content.
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Provide structured feedback and contribute to continuous quality improvement.
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Support reporting and documentation of quality findings.
Required Qualifications
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Fluency in LATAM Spanish and English (written and spoken).
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Minimum 6 months experience in Content Moderation (required).
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Strong understanding of moderation policies and safety standards.
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Ability to review sensitive and graphic content.
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Excellent analytical and decision-making skills.
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High attention to detail and consistency.
* Background Checks Required
Benefits
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Healthcare insurance
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20 days annual leave 10 public holidays
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4% pension contribution
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Attractive salalry Performance bonus
Key Skills
- Facilities Management
- Banking
- Content Writing
- Customer Support
- Fun
- Airlines
