Resource Navigator San Diego, CA

Resource Navigator

San Diego CA

Description:

Position Title: Resource Navigator

Organization:

Department:

Position Type: Full-Time (37.5 hours/week) Non-Exempt

Work Setting: Fully Onsite

Reports To: Director of Aging Connections

Pay Range: $25- $27/hour

Total Compensation:

In addition to standard pay compensation for this position includes:

Comprehensive low-cost healthcare coverage for employees

Generous employer 401(k) contributions

Employer-covered life insurance Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

Paid vacation time and sick leave

15 paid holidays including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day) and floating holidays

2 Wellness Days to be taken any time during the year to support employees mental wellness Position Overview:

JFS is looking for a compassionate mission-driven individual to join the Jewish Community Integrated Services team as the Resource Navigator In this role you have the opportunity to use your compassion and case management experience to make a meaningful difference in your community and help change lives across Orange County and San Diego. The Resource Navigator plays an integral role on the team and supports the entire agency by working closely with clients to assess their needs and provide assistance with resource navigation in Orange and San Diego County. This position reports directly to the Director of Aging and Resource Navigation and works closely with the Jewish Community Integration Services Team and the rest of the Nutrition and Aging Care Services Division.

Responsibilities:

Follow up on assigned referrals and assess each situation and screen for high-risk situations

Carry a caseload of individuals and families for follow up (estimated 40 households)

Provide comprehensive assessments for individuals and families identifying areas of need and helping clients set goals

Help clients identify goals related to financial stability increasing income increasing savings employment and housing stability. Document progress at regular intervals

Ensure clients access public benefit programs for which they are eligible

Provide appropriate external referrals and document progress at regular intervals

Work closely with other case managers and service providers to coordinate care for shared clients

Maintain documentation of client interactions in software system with integrity and in line with the quality standard set by supervisor

Other duties assigned by supervisor Skills/Experience/Abilities That Are a Must-Have:

Bachelors degree (in a human services field social work gerontology psychology etc.)

Must have a valid CA drivers license insurance a reliable personal vehicle and a willingness to travel off-site Skills/Abilities Wed Like You to Have:

Culturally sensitive and ability to use a translator if needed

Understanding of the low-income population and the concept of trauma informed care

Ability to show an unconditional positive regard for clients who turn to JFS for support

Familiarity with Jewish history traditions and culture

Detailed-oriented and conscientious documentation due to contract standards

Experience setting limits when working with stressed clients often in some level of urgency

Strong written and verbal communications skills Physical Requirements:

Complete phone calls at desk lasting from 5-60 minutes

Be available for in-person appointments

Enter documentation on the computer

Utilize technology for meetings phone calls and data documentation

Meet and greet clients on the campus and secure private settings to hold conversations

Travel to other JFS worksites when assigned