Goldfish Swim School Bilingual Front Desk Rep

Katy, TX - USA

Hourly Salary: $ 9 - 13

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Bilingual Front Desk Representative (Non-Seasonal)

Location: Goldfish Swim School
Status: Non-Exempt Part-Time / Full-Time (as applicable)

Job Summary

Goldfish Swim School is seeking a friendly organized and customer-focused Front Desk Representative to serve as the first point of contact for our members and guests. This role supports daily operations through customer service sales scheduling and administrative tasks. Bilingual candidates who speak read and write fluently in Spanish are strongly preferred to better support our diverse families.

Key Responsibilities

Greet and assist parents and students with a warm professional attitude
Answer phones respond to inquiries and direct calls appropriately
Process student registrations payments and merchandise sales
Conduct sales calls and follow-ups with prospective members
Schedule and manage birthday/pool parties and related communications
Prepare daily lesson schedules for instructors and management
Resolve customer questions or concerns with professionalism and care
Maintain cleanliness and organization of front desk observation and common areas
Update promotional displays and informational materials
Enforce safety rules and assist with first aid when necessary
Communicate effectively with English- and Spanish-speaking families both verbally and in writing (phone email and in person)
Cross-train to gain a working knowledge of swim instruction programs and curriculum

Qualifications

High school diploma or GED required; some college preferred
Minimum 2 years of customer service and/or administrative experience
Intermediate computer skills (Word Excel scheduling or POS systems)
Strong communication and interpersonal skills
Bilingual fluency in English and Spanish (spoken and written) strongly preferred
CPR First Aid and AED certification required (or ability to obtain upon hire)

Why Work With Us

Supportive family-friendly work environment
Flexible scheduling
Opportunity to make a positive impact on children and families
Fun energetic workplace focused on safety and growth

Equal Employment Opportunity Statement

Goldfish Swim School is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race color religion sex sexual orientation gender identity or expression national origin age disability veteran status or any other legally protected characteristic

Saving and changing lives every single day.

We have a mission to teach kids how to swim and be safer in and around the water while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative you are making an impact.

Perks and Benefits:

Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs

About Goldfish Swim School:

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing and we are looking for team players who are enthusiastic have a can-do perspective and enjoy working with kids. We provide paid on-the-job training flexible scheduling a rewarding work environment and a one-of-a-kind culture that will make you smile too!

If you or someone you know desires to work for a place where you can make a difference explore apply and then join us. Goldfish Swim School of Katy is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see . NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School of Katy is an Equal Opportunity Employer.

Compensation: $9.50 - $13.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.

Responsive recruiterBilingual Front Desk Representative (Non-Seasonal)Location: Goldfish Swim School Status: Non-Exempt Part-Time / Full-Time (as applicable)Job SummaryGoldfish Swim School is seeking a friendly organized and customer-focused Front Desk Representative to serve as the first point of ...