Global Process Excellence Expert (SME)

Job Description Summary

Job Description

Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Generic and Biosimilar medicines.

Now as an independently listed company Sandoz aims to increase its strategic focus operate with greater agility set clearer business objectives enhance shareholder returns and strengthen its culture for us the Sandoz associates. This is an exciting time in our history and by creating a new and ambitious path it will provide a unique opportunity for us all both professionally and personally.

Join us as a Founder of our new Sandoz!

The Global Process Excellence Expert strengthens and optimises the operational foundation of the Sandoz technology organization. Operating within the Methods & Frameworks function this role leads the design implementation and continuous improvement of global methodologies frameworks and best practices to ensure consistent delivery excellence strong governance and enterprisewide alignment.

Guided by the 4TECH framework the role ensures that SOPs governance structures information management standards and performance management practices are welldesigned effectively deployed and consistently adopted. The Global Process Excellence Expert drives approved initiatives and process improvements that translate strategic goals into scalable compliant and valuedriven ways of working.

Your Key Responsibilities:

Your responsibilities include but not limited to:

Framework Development & Governance

• Design evolve and govern enterprisewide technology frameworks and standards (e.g. ITIL Agile SAFe DevOps TOGAF) to ensure scalability consistency and regulatory compliance.
• Ensure ongoing alignment of frameworks and operating practices with Sandoz strategic objectives quality standards and industry best practices.
• Define and maintain governance models that enable consistent adoption decisionmaking and control across the technology organization.
• Continuously evolve the Sandoz Technology Operating Model ensuring coherence across processes roles governance and strategic priorities.

Methodology Enablement & Operationalization

• Define standardize and roll out technology methodologies covering portfolio program and project management architecture service delivery and innovation.
• Ensure clear definition integration and compliance of endtoend processes supporting the Technology Operating Model.
• Enable technology teams to adopt and tailor methodologies pragmatically balancing standardization with operational flexibility.
• Provide practical enablement through training playbooks toolkits and implementation guidance to drive consistent execution.

Continuous Improvement & Performance Oversight

• Monitor the effectiveness maturity and adoption of frameworks and methodologies through KPIs audits and structured feedback loops.
• Identify opportunities to simplify optimize and modernize processes reducing complexity while improving value delivery.
• Lead and execute process improvement initiatives incorporating emerging trends evolving business needs and industry advancements.

Stakeholder Partnership & Advisory

• Collaborate closely with technology teams business stakeholders governance bodies and external partners to ensure alignment and successful execution.
• Act as a trusted advisor to senior leadership providing expert guidance on operating model evolution methods governance and delivery excellence.
• Facilitate alignment across functions to drive enterprisewide adoption and sustainability of technology ways of working.

Knowledge & Information Management

• Curate maintain and govern a centralized repository of frameworks methodologies SOPs templates and reference materials.
• Ensure documentation is structured accessible versioncontrolled and auditready in line with Information Management Framework standards.
• Foster a culture of knowledge sharing reuse and standardization across the technology organization.

What youll bring to the role:

Experience

• Bachelors degree in Sciences Information Technology Engineering Business Administration or a related field.
• Lean Six Sigma Green Belt certified (Black Belt preferred)
• ITIL Foundation (v3 or v4) certification
• PMP or PRINCE2 Foundation certification (or equivalent project management qualification)
• 10 years experience in one or more of the following areas: Technology governance Enterprise architecture IT service management or IT operations
• Handson experience working with industry bestpractice frameworks and standards (ITIL PRINCE2 PMP Agile etc.)

Desirable / Advantageous

• Masters degree in a relevant discipline
• Agile / Scrum certification (e.g. Scrum Master Product Owner)
• SAFe Program Consultant (SPC) or equivalent scaledAgile certification

Why Sandoz

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz a leader in this sector provided more than 900 million patient treatments across 100 countries in 2024 and while we are proud of this achievement we have an ambition to do more!

With investments in new development capabilities production sites new acquisitions and partnerships we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost high-quality medicines sustainably.

Our momentum is powered by an open collaborative culture driven by our talented and ambitious colleagues who in return for applying their skills experience an agile and collegiate environment with impactful flexible-hybrid careers where diversity is welcomed and where personal growth is supported!

Commitment to Diversity & Inclusion

We are committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

#Sandoz

Skills Desired