Retail Account Manager
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Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
Wolt is a Finnish technology company and until recently weve been best known for our food delivery platform. However food delivery was just the start. We dont want just to satisfy our customers hunger but to deliver a wide variety of products and expand our platform to some cool retail shops supermarkets flowers toys and other exciting products all referred to as Retail.
As Retail Account Manager your focus will be on driving incremental revenue and providing the tools and support for our partners to make sure they thrive on our platform and increase sales while improving operational aspects. With this in mind you need to be super passionate about account management and business development but also able to adapt and change your tone and approach depending on the type of partner youre working with.
On a personal note it goes without saying that youre a team player and willing to get your hands dirty as we build this new area of our business in Czechia! As time progresses and more Retail partners are onboarded the targets and duties of the role may develop. This means that you must thrive in the start-up environment where constant change means theres always lots to get your teeth into!
What youll be doing
Day-to-day in this role youll be:
- Develop and foster partner relationships with your portfolio of key retail partners.
- Conduct Business Reviews with partners to review performance and develop forward-looking strategies.
- Determine the needs and wants of our partners prioritize them by impacting the business and work to co-create solutions.
- Strategically introduce and execute on new Wolt product opportunities to strengthen partnerships and increase partner revenue streams (i.e. white-label delivery).
- Drive revenue growth of Wolt and retail partners in your portfolio by improving venue performance through a data-based approach.
- Drive & execute on operational improvements with your partners to ensure that we are delivering the best experience for Wolt customers.
- Renegotiate terms and conditions with retail partners.
- Key communicator between our operations support marketing and retail partners.
Our humble expectations
- You have proven experience from a previous account management business development or a similar role
- You are a self-starter reliable team player with the ability to deliver results on time and successfully manage multiple projects simultaneously
- Negotiation experience from either the supplier or customer perspective in a high-paced environment
- You cultivate extensive mutually beneficial relationships
- Excellent interpersonal skills with the ability to adapt the tone to suit the audience
- Strong analytical skills and experience working with - and making decisions based on - data
- Structured detailed and service-oriented
- High ownership and ambition to go beyond the obvious
- Fluent in Czech and English
- Experience working with CRM & BI systems is a plus
- Retail/ FMCG experience is a plus
Next steps
If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis so if this sounds like an opportunity you want to pursue apply today!
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
Manager
Key Skills
- Business Development
- Develop Long Term
- Key Decision Makers
- Customer Service
- Buyers
- Business Review
- POS
- Product Knowledge
- Retail Sales
- Account Management
- Client Relationships
- Customer Relationships
- Territory
- Sales Goals
- Sales Process
About Company
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and deli ... View more
