Associate Manager, Operational Analytics
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Job Location:
Washington, AR - USA
Monthly Salary:
$ 58300 - 145800
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
Manage employees in accordance with organizations policies and applicable regulations. Responsibilities include planning assigning and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.
Acting as the contact for actions on human resources matters.
To be the main internal contact for employees in the projects from induction to separation maintaining specific agreed contact frequencies via 1:1 telephone and face to face meetings emails newsletters and group communications where required. Ensure that company communications such as updates on policies and procedures are cascaded to employees on customer managed projects.
Keep the Project Director up to date through reports and trackers with all matters and issues arising in the projects.
Involvement in the recruitment process with particular emphasis on candidate briefing and preparation.
Involvement in the induction and initial training with particular emphasis on policies and processes such as expenses fleet leave operations manual etc.
Control and sign off for expense reports with particular emphasis on timeliness and accuracy.
Work with the customer manager and Project Director to set initial objectives for new starters and agree on successful completion or otherwise of the probationary period and to facilitate and finalize mid and end of year performance reviews.
Conduct training sessions and coaching interventions if required in coordination with the Project Director and/or customer. Support employees to follow the corporate standards and vocational development program.
Drive employee engagement including role out/support of annual employee engagement surveys.
Monitor and manage employee absence escalate issues where necessary to the Project Director and work with the customer to provide solutions.
Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industrys Code of Practice
Essential Functions
Drives process improvements.
Understands technology and services and ensures compliance with all processes
Support the client program as the key operational interface
Oversees process improvement opportunities and ensures appropriate action is taken
Manages client performance requirements to ensure compliance and implements action plans to correct areas for improvement
Understands technology and services and ensures compliance with all processes
Responsible for monitoring financial performance of program and adjusting operational management appropriately to balance financial and client needs
Accurately prepares updates and manages all required client reports in a timely manner and ensures compliance
Qualifications
Bachelors Degree Or equivalent experience Pref
2 years in similar work environment Pref
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role when annualized is $58300.00 - $145800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.Required Experience:
Manager
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
