Commercial Officer

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

Your mandate:

As Commercial Officer you will perform administrative duties related to digital sales ensuring quality client service.

More precisely you will conceive plan and manage digital advertising campaigns in the various systems (Advendio GAM Triton) using a range of tools as well as traffic online creative; check and balance sales contracts to ensure compliance with policies rates standards and other criteria making corrections as needed; follow up on matters and respond to client inquiries about contracts trafficking screenshots reports billing etc. resolving difficulties and assisting the representative or other team members in the event of disputes; identify potential challenges and find solutions in order to optimize advertising campaigns.

Description of duties:

1. Create and contract commercial time submissions covered by prior agreements or to be established by management negotiating unconfirmed makegoods with clients.

2. Check and balance sales contracts to ensure compliance with policies rates standards or other criteria making corrections as needed.

3. Follow up on matters and respond to client inquiries regarding broadcast presentation placement billing etc. resolving issues and assisting the representative or other team members when disputes arise.

4. Review programming changes to identify their impact on sold commercial periods suggesting alternatives in light of contractual agreements as well as what periods need to be maintained or moved.

5. Conduct post-mortems on clients overall buys and proceed with pre-compensation and/or compensation based on campaign performance.

6. When revising contracts or providing makegoods seek out and propose equivalent commercial periods to clients in order to retain concluded sales and maintain commercial profits; submit for approval and negotiate certain arrangements (e.g. postponements replacements credits) to avoid contract cancellation wherever possible.

7. Complete the appropriate forms and documents; prepare any correspondence and reports required in accordance with the information provided and ensure necessary follow-up.

8. Familiarize other people with their jobs by explaining your own duties.

A) Qualifications:

• College diploma (D.C.S.) in a similar field

• Minimum two (2) years experience performing related duties

B) Competencies:

• Knowledge of the Windows environment and the Google suite

• Experience with GAM or another adserver

• Knowledge of Advendio or another contract management system is an asset

• Knowledge of Adobe Analytics Burt Triton is an asset

• Digital media experience

• Bilingualism spoken and written is mandatory

• Ability to multitask and properly manage his time and priorities

• Detail oriented

• Ability to work autonomously and to interact with multiple teams at once

• Ability to adapt to a constant changing environment without losing focus on the objectives

• Experience with client servicing or on the agency front is an asset

• Good judgment and sense of initiative

• Ability to assimilate new technologies or interface and to adapt while continuing to learn

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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