Operations Officer, SX Service Centre
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
The role
- Full Time Fixed Term (up to December 2026)
- Level 6 - $92025 to $99538 pa (plus 17% superannuation)
- Appointment to be made on current campus location
As the Operations Officer you will play a pivotal role in ensuring the efficiency and effectiveness of the SX Service Centre through stakeholder liaison resource development roster management and continuous improvement initiatives.
You will maintain an extensive understanding of our business processes and systems by engaging with subject matter experts across the university and enhancing knowledge resources. Your commitment to fostering positive relationships collaboration and an innovative mindset will allow you to contribute to overall team success and stakeholder satisfaction.
About you
- Strong written and verbal communications skills with demonstrated experience writing and maintaining an internal knowledge base.
- Highly developed interpersonal presentation and facilitation skills with experience developing quality resources.
- Demonstrated experience in improving operational efficiencies and customer experience through system and process improvement with a positive commitment to change.
About us
The Division of Student Experience provides strategic leadership and delivery of innovative non-academic services across the student lifecycle easing administrative burden and creating engaging and motivating touchpoints for students and stakeholders. The Division works across the University to bring together student experience functions for a seamless and engaging student journey from initial enquiry to becoming a proud alum. Student Experience is the first point of contact for students advocating for the student voice and ensuring our students are at the centre of our thinking and processes.
The Division works closely with the Chief Operating Officer Deputy Vice Chancellor (Academic) and leaders of divisions faculties and schools to map understand and improve the end-to-end student lifecycle and is critical to ensuring that Charles Sturt delivers on its commitment to be Australias leading regional university.
Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people carers people from culturally and linguistically diverse backgrounds people with disability neurodivergent people and people of all age groups genders and sexualities for all roles.
To apply
Click the Apply button and complete your application online submit a statement of suitability demonstrating your skills knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.
This position is available as a fixed term appointment or for eligible employees as a secondment. To be eligible for a secondment you must have completed probation. We encourage you to make your current manager aware before applying for an internal secondment opportunity.
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
Further information
Additional information is available in theposition description or by contacting:
Jessica Peters Coordinator Operations SX Service Centre
Closing Date: 11pm Sunday 8 February 2026
Required Experience:
Unclear Seniority
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
