IT Supporter
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
- Stockholm
- On-site
Job Description
Do you want to be part of a company that connects businesses and communities across the Nordics Are you looking for a role where your work makes a real impact Then keep reading!
About the Role
Do you want to be the person who makes technology simple smooth and stress-free for others At GlobalConnect were looking for an IT Supporter who shares our vision of making technology accessible and easy for every employee across our company.
About the role
As an IT Supporter youll be at the heart of our technical support operations. Some days youll solve problems over the phone before the coffee even cools; other days youll make sure new colleagues have everything they need to get started on their first day. Youll help ensure our tools and systems work seamlessly so our teams can focus on what they do best.
Your responsibilities will be diverse ranging from setting up new equipment to assisting colleagues with their technical inquiries and maintaining system efficiency. Every interaction is an opportunity to solve a problem learn something new and create a positive experience for someone else.
Some of your responsibilities will include:
- Providing first-line IT support via phone tickets and in person
- Manage system accesses devices and software for new employees
- Managing and resolving support tickets in ServiceNow
- Maintaining smooth operations in Microsoft 365 Azure Active Directory and Active Directory environments
Why join us
At GlobalConnect we believe technology should empower people not frustrate them. Our IT team is friendly solution-focused and always ready to share knowledge. Youll be part of a group that values teamwork and enjoys making everyday work life easier for colleagues across the Nordics.
We also believe in giving you the space to learn and grow whether thats diving deeper into IT systems exploring new tools or finding smarter ways to work.
To effectively contribute in this role we think youll need:
- An interest in IT and technology and curiosity to keep learning
- Experience with Microsoft 365 Azure Active Directory or Active Directory
- Experience with ServiceNow or other ticket management tool
- Proficiency in Swedish and fluency in English both spoken and written
We dont need a personal letter unless theres something youd like to explain that isnt covered in your CV or LinkedIn profile.
Key Skills
- Computer Hardware
- Network Management
- Active Directory
- LAN
- Firmware
- Computer Networking
- POS
- Windows
- Software Troubleshooting
- Operating Systems
- Micros POS
- Analytics
About Company
About the company GlobalConnect is one of the leading connectivity providers in Northern Europe. We’re 2000 passionate and talented individuals who want to make a difference, turning our customers’ visions into reality through connectivity. Our goal is to create the best possible cond ... View more
