Associate Localisation Quality Manager (on-site)

About Translated

Translated is where technology and humanity meet to create global understanding. Founded in 1999 by a linguist and a computer scientist we are on a mission to allow everyone to understand and be understood in their own language.

We envision a world where people from different cultures can communicate seamlessly with unprecedented access to knowledge cultural exchange and business opportunities.

To make this possible we combine a network of over 500000 vetted native-speaking language professionals with a unique translation AI Lara capable of recognizing its limits and explaining its choices. Through an ecosystem of AI-powered translation tools (Matecat Matesub and Matedub) an enterprise localization platform ( TranslationOS) and an online translator (Lara Translate) we support more than 400000 clients in 200 languages helping people and organizations connect across cultures.

Everything we build reflects a simple principle: technology should amplify human potential not replace it. Whether through a marketing campaign an event or a new process every project at Translated contributes to a larger purpose: bringing people closer together through understanding.

At Translated youll join an international collaborative environment where curiosity creativity and excellence are valued as much as results.

We believe in humans.

We are looking for an Associate Localisation Quality Manager.

We are seeking an Associate Quality Manager who will support our Quality Managers on quality initiatives and work with translators for our top clients in the digital space.

We are offering an internship role for the duration of 6 months.

Key responsibilities

You will be supporting our team of Quality Managers in tasks related to:

• Linguist recruitment and selection for Translateds clients: You will support QRM in vetting potential profiles for new projects and clients as well as setting up and coordinating their testing.
• Provide support to the entire QM team for operational quality activities (including but not limited to: data extraction clean up and analysis preparation of internal reports preparation of quality auditing tasks using Translateds tech suite glossary maintenance) requested by our Enterprise customers and take full end-to-end ownership of assigned tasks ensuring timely accurate execution and proactively propose improvements and alternative solutions to streamline processes.
• Linguist performance monitoring: You will use Translateds tools and data to monitor linguists undergoing a Trial Period on one or more accounts in order to provide feedback to QMs as well as being in direct contact with the linguists to boost engagement and motivation and provide feedback.
• Support with administrative tasks: You will provide assistance in some admin tasks such as submitting payment requests for freelancers.

Requirements

• Degree in Linguistics Translation Studies Language Studies or a related field is preferred.
• Understanding of translation localization or linguistic quality assurance.
• Familiarity with CAT (Computer-Assisted Translation) tools and other translation software.
• Strong organizational skills with the ability to handle multiple tasks and projects simultaneously.
• Proactive attitude with a willingness to learn and adapt quickly to new challenges.
• Excellent knowledge of English both spoken and written. Knowledge of a second language is a plus.
• Excellent computer and web skills required with a particular focus on G-suite and Google sheets.
• Excellent interpersonal and communication skills.

Headquarter (Rome - Italy)

Translated is hosted at Pi Campus a working environment immersed in nature where 5 luxury villas have been converted into functional offices to foster talent growth. Pi Campus is also a venture firm created by Translated to reinvest part of its profits into promising AI startups.

Benefits and Perks

At Translated we see our people as athletes and Pi Campus as the place where they can reach their full potential. This vibrant environment fosters talent aggregation and continuous growth of mind body and spirit.

We nurture and support the teams personal and professional development every day through growth-oriented initiatives like personalized learning paths and networking events with industry leaders health-oriented initiatives like massages sauna and workouts in our gym and swimming pool as well as relaxation rooms open meeting rooms a cafeteria and fully equipped kitchens in every case of need every team member has access to psychological legal and financial support.

Learn more about our company: Statement

At Translated we proudly embrace and celebrate each individuals unique qualities to our team regardless of race sexual orientation gender identity or any other differences. We recognize that these diverse perspectives empower us to overcome challenges foster innovation and drive excellence. As an inclusive and equal-opportunity employer we are committed to cultivating an environment where everyone feels welcome valued and supported to achieve their full potential.