IT Systems Technician III

Portland, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Siltronic is one of the worlds leading manufacturers of highly specialized hyper pure silicon wafers. Being an international market player we serve the semiconductor industry worldwide and partner with many leading chip manufacturers. Our global production network in Asia Europe and the USA includes todays most advanced plants for 200mm and 300mm wafers. We provide a competitive benefits package includingmedical dental and vision insurance 401k matching educational assistance and a quarterly success sharing bonus program.

Seeking an IT Systems Technician III

The IT Systems Technician III ensures reliable workstation performance and operational continuity by prioritizing and resolving technical issues within established service levels. They would manage workstation hardware needs through regular evaluation and recommendations maintain accurate asset inventories with timely updates and cycle counts and uphold consistent workstation availability through proactive inventory control and ordering addition will operate with limited supervision.

Job Duties

Resolve workstation and endpoint failures repairing or replacing components as needed.
Diagnose and troubleshoot hardware OS Linux and endpoint issues across physical and virtual environments.
Develop and maintain workstation and mobile solutions using Microsoft Office 365.
Configure image and deploy workstation systems following approved baselines and security standards.
Plan and execute OS and software installations upgrades and patching to ensure reliability and compliance.
Administer Linux/Windows systems including configuration patching access control performance tuning and backup/DR readiness.
Manage endpoint lifecycle including imaging baselining packaging patching and VDI support.
Administer accounts printers directories and file systems to maintain system integrity.
Provide and manage access to applications shared resources and directories.
Monitor service delivery reports and initiate corrective or preventive actions.
Maintain accurate assetâtracking information for all repairs deployments and lifecycle activities.
Recover and redeploy underâutilized or unused equipment to optimize hardware usage.
Create and maintain documentation including system designs procedures runbooks and troubleshooting guides.
Implement containerization and modern release practices where applicable to workstation and endpoint components.
Operate within change incident and problem management processes while enforcing security and compliance.
Monitor workstation and endpoint performance and recommend improvements or highâavailability patterns.
Evaluate new and emerging technologies and vendors and provide recommendations.
Provide technical support to developers DBAs and application teams on endpointârelated dependencies.
Mentor and train support personnel and team members to strengthen team capability.

Position Requirements

Requires a Bachelors or higher degree in Computer Science Business Informatics or similar programs or equivalent certifications with practical experience with 2-4 years in Systems Administration and a minimum 2 years in infrastructure/network discovery design build and migration.The ideal candidate should have mid-level expertise in computer hardware and operating systems a solid understanding of networking protocols and enterprise-grade devices and experience with programming and scripting for automation. Proficiency in project management methodologies is essential along with the flexibility to participate in on-call rotations provide off-hours support and travel internationally as needed. Professional experience in at least three areas:Collaboration Technologies (O365 Cisco WebEx) Mobility Technologies (Intune zScaler) Single Sign-On (Microsoft) Core Workplace Services (Windows XP11 AD DNS DHCP File Services SharePoint SCCM/Adaptiva) Virtualization (VMware Citrix)

Requires an Associate or Bachelors degree in a relevant IT field or equivalent related experience along with 47 years of systems administration or endpoint engineering work including at least two years in infrastructure or network design build or migration. Should hold A or Dell hardware certifications and have experience in at least three areas: collaboration tools (Microsoft 365 WebEx) mobility technologies (Intune zScaler) identity/SSO core workplace services (Windows 10/11 AD DNS DHCP SharePoint SCCM/Adaptiva) virtualization (VMware Citrix). Strong hardware OS and networking knowledge is needed along with automation skills in PowerShell Python or Bash a solid understanding of current IT trends and strong analytical and problemâsolving abilities to resolve complex issues. May be required to have Clean Room Certification. Must be willing to work on call rotations and perform off hours support / maintenance on an as needed basis.

To ensure a safe work environment while meeting the physical demands of the job you must be able to perform the following tasks:

Ability to sit / stand / walk as required for various periods of time
Ability to use office equipment phones laptop effectively for various amounts of time throughout the day
Ability to lift up to 50 pounds

Benefits and Compensation:

120 hours vacation
10 Paid Holidays
60 hours of sick time
Medical / Dental / Vision
Health Savings Account Option
Long Term Disability
Parental Leave
Paid Leave Oregon
Life Insurance
Supplemental Life Insurance
Educational Assistance
Employee Assistance Program
Financial Wellness Assistance
Legal Insurance
Quarterly Success Share Bonus
Referral Program
Retirement Plan Options up to 5% Match
Sponsored Wellness Programs & Challenges
Subsidize Public Transportation Pass

**Relocation assistance is not offered

Required Experience:

Seeking an IT Systems Technician III

Job Duties

Resolve workstation and endpoint failures repairing or replacing components as needed.
Diagnose and troubleshoot hardware OS Linux and endpoint issues across physical and virtual environments.
Develop and maintain workstation and mobile solutions using Microsoft Office 365.
Configure image and deploy workstation systems following approved baselines and security standards.
Plan and execute OS and software installations upgrades and patching to ensure reliability and compliance.
Administer Linux/Windows systems including configuration patching access control performance tuning and backup/DR readiness.
Manage endpoint lifecycle including imaging baselining packaging patching and VDI support.
Administer accounts printers directories and file systems to maintain system integrity.
Provide and manage access to applications shared resources and directories.
Monitor service delivery reports and initiate corrective or preventive actions.
Maintain accurate assetâtracking information for all repairs deployments and lifecycle activities.
Recover and redeploy underâutilized or unused equipment to optimize hardware usage.
Create and maintain documentation including system designs procedures runbooks and troubleshooting guides.
Implement containerization and modern release practices where applicable to workstation and endpoint components.
Operate within change incident and problem management processes while enforcing security and compliance.
Monitor workstation and endpoint performance and recommend improvements or highâavailability patterns.
Evaluate new and emerging technologies and vendors and provide recommendations.
Provide technical support to developers DBAs and application teams on endpointârelated dependencies.
Mentor and train support personnel and team members to strengthen team capability.

Position Requirements

To ensure a safe work environment while meeting the physical demands of the job you must be able to perform the following tasks:

Ability to sit / stand / walk as required for various periods of time
Ability to use office equipment phones laptop effectively for various amounts of time throughout the day
Ability to lift up to 50 pounds

Benefits and Compensation:

120 hours vacation
10 Paid Holidays
60 hours of sick time
Medical / Dental / Vision
Health Savings Account Option
Long Term Disability
Parental Leave
Paid Leave Oregon
Life Insurance
Supplemental Life Insurance
Educational Assistance
Employee Assistance Program
Financial Wellness Assistance
Legal Insurance
Quarterly Success Share Bonus
Referral Program
Retirement Plan Options up to 5% Match
Sponsored Wellness Programs & Challenges
Subsidize Public Transportation Pass

**Relocation assistance is not offered

Required Experience:

Key Skills

IT Experience
Network Administration
Active Directory
LAN
Computer Networking
Computer Skills
Windows
Remote Access Software
Help Desk
IT Support
Operating Systems
Troubleshooting

Apply Now

About Company

Siltronic

Siltronic AG is one of the world's leading producers of hyperpure silicon wafers and has been a partner to many major semiconductor manufacturers for decades.

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