Zone Supervisor

The University of Southern California (USC) department of Facilities Planning & Management (FPM) is seeking a Zone Supervisor to join its team.

About USC FPM

FPM (formerly named Capital Construction & Development / Facilities Management Services) is responsible for planning developing and maintaining the breadth of the facilities at USC and is also dedicated to creating a safe environment for our USC community. Woven into every service safety is of upmost importance. As FPM this diverse group of innovative and talented professionals provide high quality facilities construction operations and maintenance services at USC and serve as dedicated stewards of USC and FPM core values. FPM values employee recognition accountability collaboration respect and trust.

Come and join the FPM team - a team that works as trusted partners shaping an environment of innovation and excellence. Apply today!

The Work You Will Do

The Zone Supervisor supervises staff daily operations and activities of the Zone Maintenance unit. Plans schedules supervises and coordinates zone maintenance trade projects and activities. Trains zone maintenance staff on Pay for Skills. Administers department budget. Provides leadership and guidance to ensure high standards of quality service and customer satisfaction are maintained.

The Zone Supervisor:

Supervises zone maintenance staff. Screens and interviews applicants and makes hiring decisions. Trains staff and counsels or disciplines as needed. Provides performance feedback and prepares documented appraisals. Determines and/or recommends unit salary administration including raises promotions and/or reclassifications.

Conducts building and facility inspections. Identifies safety hazards and maintenance needs. Determines course of action (e.g. repairs and/or replacement of materials equipment etc.). Assesses zone maintenance workload and plans or schedules staff accordingly. Determines staffing needs for peak volumes and/or special projects and arranges for temporary workers. Authorizes overtime as appropriate. Ensures staff are adequately trained and cross-trained to promote continuity of operations during vacations and extended absences.

Monitors workflow for efficiency and timeliness sets priorities for projects and activities. Makes adjustments as needed to meet deadlines and commitments. Schedules staff and organizes work in a logical manner to meet work related deadlines and to ensure efficient operations.

Trains and supports staff and team leader(s). Integrates the Pay for Skills program provides forms and supplies schedules training and gives/receives feedback for staff training and development. Verifies completion of Pay for Skills training requirements.

Reviews work for quality completion accuracy and adherence to internal operating policies and procedures. Addresses errors and problems and provides feedback. Ensures quality workmanship cost effectiveness and timely service delivery.

Provides technical assistance to staff for training purposes and for problem-solving. Provides background and implements interprets departmental policies procedures and guidelines.

Determines costs of equipment materials and supplies and prices accordingly. Orders materials supplies and equipment. Liaises with vendors on issues related to products services and delivery.

Provides technical assistance to staff for training purposes and for problem-solving. Provides background and implements interprets departmental policies procedures and guidelines.

Contributes to the development of policies procedures and internal systems which support the work of the unit. Defines needs and coordinates the development of manual and/or automated systems to facilitate workflow.

Ensures records are kept up-to-date and maintained in accordance with applicable regulations.

Plans and administers income and expense budgets. Develops projections. Tracks actual income and expenses and adjusts operating plans to address variances.

Develops and/or produces various operating reports (e.g. project status work backlogs etc.) as required.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Salary Range

The annual salary range for this position is $108223.05 - $116000.00. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer alignment federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

Minimum Qualifications

All candidates for the position of Zone Supervisor must meet the following minimum qualifications:

• Education: High School or equivalent
• Specialized/Technical Training
• Thorough knowledge and understanding of all aspects of zone maintenance duties and multiple trades with progressive leadership/management/supervision experience.
• Demonstrated ability to lead and motivate a diverse workforce.
• 4-5 Years Minimum Experience
• Demonstrated knowledge usage in Outlook and Microsoft programs
• CMMS experience

Preferred Qualifications

The ideal candidate for the position of Zone Supervisor meets the following preferred qualifications:

• Project management experience
• Strong Computer Skills
• Proficient in Excel
• Associates degree and/or bachelors degree

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Non-discrimination
• Employment Equity
• Read USCs Clery Act Annual Security Report
• USC is a smoke-free environment
• Digital Accessibility

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