Human Resources Technician I

This is an open recruitment in the Human Resources Division. Qualified candidates from the public and qualified career City employees are encouraged to apply. The eligibility list that is developed from this recruitment process may be used to fill future vacancies in the Human Resources Technician I classification or in similar classifications.

DEFINITION
Under general supervision to perform a variety of technical and general administrative duties in support of the Human Resources Division including in the areas of benefit administration classification and pay recruitment and examinations training and employee record keeping; to provide information on the functions programs and policies of the Human Resources Divisiona division ofthe City Managers Office and to provide city-wide Human Resources assistance under the direction of the Assistant City Manager.

SUPERVISION EXERCISED
Exercises no supervision.

• Prepare and process personnel and payroll records including personnel actions new hires terminations salary changes employee injury reports and benefit related transactions.
• Coordinate and participate in the Citys personnel recruitment and selection process including assisting in preparing job announcements developing advertisements fliers and application materials screening applications and developing scheduling administering and scoring examinations; establish eligibility lists.
• Orientates and monitors oral interview boards to ensure compliance with personnel rules regulations and procedures.
• Schedule and conduct employee orientations for new hires including preparing and processing forms for new hires; assemble new employee files.
• Coordinate benefits for employees including filling out forms researching detailed information and explaining benefit options.
• Serve as a resource for employees and managers related to general Human Resources Division questions; assist employees in filling out and completing forms according to City policies; assist in answering questions regarding personnel policy.
• Maintain and update City forms booklets and materials needed by employees.
• Prepare and process employee injury reports; assist in processing workers compensation claims.
• Maintain confidential records and respond to inquiries for the same.
• Assist with the classification compensation and exam programs of the department.
• Examines employee files to answer inquiries and provides information to authorized persons.
• Coordinates and schedules training sessions and training workshops.
• Perform a variety of office support assignments including preparing correspondence typing and proofreading material filing and processing information compiling information and data for statistical and financial reports coding department invoices for payment and maintaining logs of paid invoices.
• Operate a variety of office equipment including typewriter calculator duplicating machine computer and word processor as need.

• Serve as an office receptionist providing assistance to the public over the telephone and in person.
• Receive sort and distribute incoming and outgoing department correspondence.
• Assist in the collection of labor relations information.
• Perform related duties and responsibilities as assigned.

Experience and Training Guidelines
Any combination equivalent to experience and training that would provide the required knowledge skills and abilities would be qualifying. A typical way to obtain the knowledge skills and abilities would be:

Experience:
Two (2) years of technical and clerical experience which includes experience in public personnel work.

Education:
Equivalent to the completion of an Associates degree from an accredited college with emphasis in human resources or public administration or a closely related field.

Knowledge of:

• Principles of business letter writing and basic report preparation.
• Principles and procedures of records keeping.
• Word processing methods techniques and programs including spreadsheet and database applications.
• Principles and practices used in dealing with the public.
• Basic mathematical principles.
• English usage spelling vocabulary grammar and punctuation.

• Operate modern office equipment including computer equipment.
• Type and enter data at a speed necessary for successful job performance.

• Learn and correctly interpret and apply the policies procedures laws and regulations pertaining to assigned programs and functions.
• Perform responsible and difficult technical and administrative work involving the use of independent judgment and personal initiative.
• Independently perform recruitment and selection processes as established by City policies rules and procedures.
• Understand the organization and operation of City and outside agencies as necessary to assume assigned responsibilities.
• Respond to requests and inquiries for information regarding personnel policies and procedures.
• Interact effectively and sensitively with individuals from divers backgrounds.
• Research collect compile and analyze information and data and prepare a variety of fiscal statistical and administrative reports.
• Prepare and maintain accurate and complete records.
• Prepare clear and concise reports and correspondence.
• Meet and deal tactfully and effectively with the public.
• Handle multiple concurrent projects and manage priorities and tasks.
• Plan and organize work to meet schedules and deadlines.
• Maintain confidentiality of employee information.
• Analyze situations carefully and adopt effective courses of action.
• Communicate clearly and concisely both orally and in writing.
• Establish maintain and foster positive and harmonious working relationships with those contacted in the course of work.