Order Entry Customer Service Specialists
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Job Location:
Hardeeville, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Order Entry & Customer Service Specialist
Full-Time
Location: Hardeeville SC On-site
About KBRS
KBRS Inc. is an industry leader in waterproof shower systems and wet-room solutions serving contractors designers showrooms and distributors nationwide. We are known for precision-manufactured products strong partnerships and a customer-first approach.
Position Overview
KBRS is seeking a full-time Order Entry & Customer Service Specialist to serve as a key point of contact between our customers outside sales team and internal operations. This role is responsible for accurately entering customerpurchase orders into our ERP system (Acumatica) confirming pricing drawings and specifications and providing professional customer-focused communication throughout the order process.
Key Responsibilities
- Receive customer purchase orders via phone and email- Accurately enter orders into Acumatica ERP
- Confirm pricing product specifications and drawings
- Field inbound customer calls regarding order confirmation and status
- Communicate effectively with outside sales representatives and internal teams
- Maintain accurate order documentation and notes
Qualifications
- Associates degree preferred OR 5 years of relevant experience in order entry customer service or inside sales support
- Experience working with ERP systems (Acumatica preferred)
- Manufacturing construction or distribution experience preferred
- Strong attention to detail and organizational skills
- Professional verbal and written communication skills
Compensation & Benefits
- Competitive full-time salary based on experience
- Health dental and vision insurance
- 401(k) retirement plan
- Paid time off and paid holidays
Tony Sferlazzo
President/COO
Phone: 843.540.3211
KBRS Home KBRS Online Store
Required Experience:
IC
Key Skills
- Agency
- Advertisement
- Esol
- Furniture
- ERP
About Company
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