Receptionist

Viwinco

Not Interested
Bookmark
Report This Job

profile Job Location:

Morgantown, WV - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Position Summary:
The Receptionist serves as the first point of contact for Viwinco welcoming visitors and handling all incoming calls with professionalism and courtesy. This position plays a vital role in supporting Viwincos goal of becoming a World Class organization by maintaining a positive organized and customer-focused front office environment.
Primary Responsibilities:
  • Greet all visitors including customers and walk-in applicants; ensure they complete the visitor log.
  • Direct visitors to the appropriate department or contact person.
  • Display a professional courteous and helpful demeanor at all times.
  • Help foster a clean organized and welcoming front office environment aligned with Viwincos World Class standards.
  • Answer all incoming calls by the second ring with a courteous and professional tone.
  • Screen and direct calls to the appropriate person or department.
  • Take and relay accurate messages when needed.
  • Sort and distribute all incoming mail and invoices.
  • Sort and file PODs (Proof of Delivery) documents accurately.
  • Assemble and distribute Viwinco catalogs upon request.
  • Set up a welcome sign for visiting guests and tour groups.
  • Order product literature from the OB department and manage the literature room inventory.
  • Pack and ship literature and sales tools to customers using the Viwinco truck.
  • Scan out rolling displays hand samples and bucks with hand scanner.
  • Provide backup support to the Customer Service team.
  • Take memos from customer service department out to production and shipping.
  • Manage the shipment of UPS parts in response to homeowner requests.
  • Procure office supplies to support company operations.
  • Coordinate and arrange lunches for company tours.
  • Perform other tasks as deemed necessary by management.
Requirements:
  • High school diploma or equivalent required.
  • Prior receptionist or administrative experience preferred.
  • Strong verbal communication and interpersonal skills.
  • Professional appearance and customer-service oriented mindset.
  • Proficient in Microsoft Office and basic computer applications.
  • Ability to manage multiple tasks with accuracy and efficiency.
  • Positive attitude and willingness to support various departments as needed
  • Bilingual (Spanish) a plus

Required Experience:

Junior IC

Position Summary:The Receptionist serves as the first point of contact for Viwinco welcoming visitors and handling all incoming calls with professionalism and courtesy. This position plays a vital role in supporting Viwincos goal of becoming a World Class organization by maintaining a positive organ...
View more view more

Key Skills

  • Multi-line Phone Systems
  • Customer Service
  • Computer Skills
  • QuickBooks
  • Medical office experience
  • Office Experience
  • 10 Key Calculator
  • Dental Office Experience
  • Front Desk
  • Administrative Experience
  • Medical Receptionist
  • Phone Etiquette

About Company

Company Logo

Viwinco Windows is a window manufacturer located in Berks County, Pennsylvania. Founded over thirty-five years ago, we design and manufacture custom-made vinyl windows and patio doors for new construction, replacement, and impact-resistant applications.

View Profile View Profile