Part-Time Front Desk Associate
Share
Job Location:
Charleston, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
The first and last impression of our hotelis made at the front desk. Were looking for a friendly customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors answering phone calls and directing inquiries to the appropriate departments. Additionally the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.
Duties & Responsibilities
- Greet and welcome guests upon arrival provide prompt and professional service in a hospitable manner
- Handle check in check out and other transaction inquiries
- Answer incoming calls and direct to the appropriate party or department take accurate messages when necessary
- Maintain cleanliness and organization of the front desk area and common areas
- Adhere to all company policies and procedures
- Handle sensitive and confidential information with discretion
- Update and maintain guest records in the reservation system
- Process payments and reconcile cash drawer at the end of each shift
- Generate reports as needed
- Handle any complaints in professional and empathetic way
- Stand up for 6-8hours each day.
Required Skills and Qualifications
- High school diploma or equivalent
- 1-2 years customer service experience
- Excellent communication skills both written and verbal
- Friendly and outgoing personality
- Ability to stay calm and professional under pressure
- Strong organizational skills and attention to detail
Preferred Skills and Qualifications
- Previous experience working in a hotel or related industry
- Proficiency with computers and software programs including Microsoft Office and property management systems
Job Types: Part-time
Required Experience:
IC
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging fa...
