Salesforce Solution Architect

Position Description:

On our team we deliver more than technology consultingwe deliver outcomes that matter.
As part of CGIs Texas Business Unit Public Sector team we use technology intentionally to improve the lives of citizens across Texas and Oklahoma. We partner with state and local agencies to help them deliver on their promisesfrom modernizing systems that protect children to building applications that support vulnerable adults to enhancing digital experiences for public university students. Ultimately our work increases transparency and ensures the effective responsible use of taxpayer dollars.
At CGI were more than a tech company. Were a team of technologists passionate about public serviceand were looking for architects who want to help shape solutions that truly make a difference.
CGI a Platinum Salesforce Implementation Partner is seeking a Salesforce Solution (Application) Architect to lead the design and delivery of scalable secure and high-impact Salesforce solutions for our public sector clients. This role blends deep technical expertise with strong consulting and leadership skills. You will serve as a trusted advisor to clients own solution architecture from discovery through delivery and guide teams toward successful outcomes.
This position is located in our Austin Texas office however a hybrid working model is acceptable.

Your future duties and responsibilities:

Architecture & Solution Design

. Own end-to-end Salesforce solution architecture from discovery through implementation and post-go-live support
. Translate complex business needs into scalable secure and maintainable Salesforce solutions
. Define architectural tradeoffs document key decisions and manage technical risk and debt
. Ensure solutions align with CGI architectural standards Salesforce best practices and public sector requirements

Discovery & Advisory Leadership

. Lead client discovery sessions and roadmap discussions to define current-state challenges and future-state vision
. Act as a trusted advisorchallenging assumptions and guiding clients toward solutions that deliver real business outcomes
. Facilitate discussions with both business and technical stakeholders to extract critical requirements and align on solution direction

Delivery & Team Leadership

. Serve as design authority throughout delivery guiding development teams through complex implementation challenges
. Partner closely with Salesforce developers to ensure solutions meet quality performance security and timeline expectations
. Provide hands-on support including configuration or development when needed to unblock teams or accelerate delivery
. Mentor and coach Salesforce team members fostering technical excellence and professional growth

Governance Standards & Non-Functional Requirements

. Define and validate non-functional requirements including security performance accessibility (508/WCAG) scalability and compliance
. Establish and enforce Salesforce architectural standards reusable patterns and design governance
. Ensure solutions meet public sector expectations for data privacy auditability and reliability

Integration & Enterprise Architecture

. Design Salesforce solutions within broader enterprise ecosystems
. Define integration strategies data ownership and API patterns across systems of record and engagement
. Collaborate with enterprise architects integration teams and external partners as needed

Backlog & Documentation

. Shape and groom Salesforce product backlogs ensuring clarity and alignment with solution design
. Provide guidance on effective user story writing and acceptance criteria
. Create and maintain high-quality technical design documentation
. Illustrate designs using tools such as Visio Lucid and Mural

Business Development & Practice Growth

. Support proposal and business development efforts by contributing solution designs estimates scope input and project plans
. Partner with sales clients and CGI practice leaders to prescribe complete forward-looking solutions
. Contribute to CGIs Salesforce practice through thought leadership reusable assets and best practices
. Stay current on Salesforce releases features and emerging technologies

Required qualifications to be successful in this role:

. 58 years of hands-on Salesforce experience in a Solution Architect or similar role
. Deep expertise in Salesforce configuration and customization including governor limits licensing and platform constraints
. Strong understanding of Salesforce architecture and multi-org deployment strategies
. Experience with Salesforce front-end and back-end development including: Lightning Web Components (LWC) Aura Framework Visualforce Apex REST and SOAP web services
. Proven experience writing Apex code debugging troubleshooting and performance tuning
. Solid understanding of relational databases data modeling and SOQL
. Experience designing Salesforce integrations using standard patterns (iPaaS or custom)
. Strong written and verbal communication skills with the ability to convey complex concepts to both technical and non-technical audiences
. Proven ability to lead coach and influence teams of Salesforce professionals
. Strong analytical and problem-solving skills with the ability to identify trends and recommend improvements
. Salesforce Application Architect and/or System Architect certification (or actively pursuing certification)


Preferred Qualifications (Nice to Have)

. Experience with Salesforce data migrations
. OmniStudio experience
. Salesforce Public Sector Solutions experience
. Experience developing applications for the Salesforce AppExchange
. Experience working in state or local government environments particularly within the Texas public sector (e.g. Texas state agencies higher education institutions counties or municipalities)
. Familiarity with Texas-specific public sector processes compliance requirements or regulatory environments
. Experience developing public sector RFP responses / client proposals


Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $127500.00 - $276200.00.
CGIs benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation holidays and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well-being programs


*LI-TM1

Skills:

• RESTful (Rest-APIs)
• Salesforce Solution Design
• SoapUI
• Solutions Architecture

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.