Customer Service Representative Kia Mandan
Share
Job Location:
Mandan, ND - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Eide Autos is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Bismarck North Dakota. This individual will be responsible for providing exceptional service to our customers in the auto industry. This is a full-time position. Eide Autos is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Autos looks after their employees with extensive benefits. We invest in our employees and their growth at the store.
Compensation:
The compensation for this role is a competitive base salary plus commission paid semi-monthly.
Benefits:
Advanced placement opportunities
Medical Dental and Vision Insurance
401(k) plan with Immediate Company Match
Paid Time Off
Competitive pay plans
Voluntary Benefits and Fringe Benefits (Employee Pricing Free Gym Membership and more!)
Sundays Off
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Act as the first point of contact for customer inquiries and concerns
- Provide information about products and services offered by the dealerships service department
- Conduct follow-up calls with customers to ensure satisfaction with their service experience
- Resolve customer complaints or issues with a high level of empathy and professionalism
- Maintain and update customer records in the company database
- Collaborate with other departments to ensure smooth and efficient customer service processes
- Meet and exceed sales targets and goals set by the dealership
- Assist with administrative tasks as needed
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous customer service experience in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a busy work environment
- Knowledge of the automotive industry is not needed we will train
- Willingness to work flexible hours including evenings and weekends
EEOC Statement:
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Eide Ford Mandan is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have o...
