Senior Director, Digital Channel Strategy & Publishing

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

Senior Director Digital Channel Strategy & Publishing

At Gilead we are driven by our mission to discover develop and deliver therapies that change lives. Public Affairs plays a critical role in shaping and elevating Gileads global narrative through clear credible and modern communications.

The Senior Director Digital Channel Strategy & Publishing is responsible for leading the execution publishing and optimization of Gileads Public Affairs digital experiences across web social media and internal digital channels. This role ensures that messaging developed by Public Affairs leadership is translated into highquality consistent and timely digital experiences that meet modern standards for usability accessibility performance privacy and brand safety.

Reporting to the Executive Director Public Affairs Omnichannel Strategy & Digital Transformation this role leads the teams responsible for website operations social media publishing internal digital signage and creative production workflows. The Senior Director serves as the operational backbone of Public Affairs Digital partnering closely with Strategy Platforms & AI IT Legal/Compliance Privacy and regional stakeholders to ensure secure compliant datadriven execution at globally.

This is a hybrid role located at Gilead HQ in Foster City CA.

Key Responsibilities:

• Own endtoend publishing and execution of Public Affairs digital content across web social media and internal digital signage.
• Ensure digital experiences are onbrand accessible (WCAG 2.2 AA) performant (Core Web Vitals) and aligned to Gileads global narrative.
• Translate messaging strategy and priorities into executable publishing plans channelspecific content approaches and alwayson editorial calendars.
• Lead rapidresponse publishing during issues and crisis situations including realtime monitoring escalation and approvals with Legal/Compliance.
• Own channel execution strategy for corporate websites corporate social platforms employee/social advocacy and internal signage.
• Establish and maintain publishing standards cadence guidelines governance and operational playbooks including MLR/MLC workflows.
• Oversee community management (triage response matrices brand safety escalation) with Communications and Legal.
• Oversee corporate website operations UX information architecture and content governance across regions and business units.
• Lead creative production workflows (intake prioritization timelines QA vendor/SOW management) optimizing for speed quality and compliance.
• Instrument measurement (tagging/UTM dashboards conversion/event taxonomies) and drive continuous optimization (A/B testing experimentation).
• Partner with Strategy/Platforms & AI teams on martech roadmap capabilities enablement and integrations (e.g. SSO analytics consent archiving).
• Drive accessibility remediation SEO/GEO/SEM best practices and content performance improvements across channels.
• Champion privacy compliance and security in all digital operations (consent cookie management retention/archiving leastprivilege access).
• Coach develop and scale a highperforming team (directors associate directors managers specialists) and manage agencies to defined KPIs and SLAs.

Required Knowledge Experience & Skills:

• Bachelors degree 10 years in digital publishing digital experience or content operations with enterprisescale web and social ecosystems.
• Proven leadership of multiplatform global digital operations in regulated or highstakes environments.
• Strong understanding of CMSdriven and headless publishing UX principles WCAG 2.2 AA and Core Web Vitals.
• Experience managing creative operations agencies and complex approval workflows (including MLR/MLC).
• Demonstrated ability to lead crossfunctional teams and deliver at pace during issues/crisis scenarios.
• Proficiency in analytics/insights experimentation and datadriven decisionmaking.
  

Preferred Knowledge Experience & Skills::

• Advanced degree experience in pharmaceuticals biotech healthcare or other regulated industries.
• Experience supporting global multilanguage digital operations and localization.
• Familiarity with AIassisted content operations and governance in the enterprise.
• Comfort partnering with IT Security Privacy and Legal/Compliance on integrations and policies.

Core Platforms Tools & Programs (Proficiency Expected):

• Content & Web
• Social & Community
• Data Measurement & Experimentation
• Privacy Security & Compliance
• Workflow Collaboration & Creative
• Publishing & Signage
• EngineeringAdjacent & DevOps (Working Literacy)
• AI & Automation (EnterpriseGrade)

For additional benefits information visit:

Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans.

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For more information about equal employment opportunity protections please view theKnow Your Rights poster.

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Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.